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Nicole Caldwell Took the Long Way to Marketing - Through the Customer
Before Nicole Caldwell became nCino's chief marketing officer, she spent a decade close to support tickets, integrations and customer expectations. That unusual route now shapes how she talks about banking's AI shift: bring people into the change, or lose them along the way.
Customers Bank
Customers Bank grew from a troubled $200 million community lender into a nearly $26 billion national bank by choosing specialists over branches. Now it is testing whether real-time payments and AI can make relationship banking move at software speed.
Julián Colombo
Julián Colombo is the founder and CEO of N5 Now, a multinational technology company that builds AI-driven software for banks, insurers and financial firms. After 20 years inside Banco Santander - ending as Global Managing Director of CRM and Business Intelligence in Madrid - he left in 2017 to start N5 with a USD 100 idea. Today N5 works across 18 countries with clients including Santander, Mastercard and Itaú, and in February 2025 raised a USD 20 million Series A to accelerate its banking AI products. An economist and journalist by training, and a former member of Argentina's parliament, Colombo is a frequent voice on how AI will reshape finance over the next decade.