The Indonesia-born courier that turned e-commerce boxes into one of Asia's largest parcel networks.
In 2015, two executives who had spent years selling smartphones in Indonesia noticed a gap that had nothing to do with phones. Online shopping was accelerating, but the boxes those orders generated had nowhere reliable to go. So Jet Lee, former CEO of Oppo Indonesia, and Tony Chen, who founded the Oppo brand, started a delivery company and named it after themselves - J for Jet, T for Tony. PT. Global Jet Express, better known as J&T Express, has spent the decade since becoming the physical layer beneath Southeast Asia's e-commerce boom.
What it does. J&T Express picks up, sorts, and delivers parcels - the great majority of them generated by online shopping. Its business is deceptively simple to describe and brutally hard to build: a dense mesh of gateway centers, sorting hubs, depots, vehicles, and couriers that can reach almost any address, wrapped in tracking software and automated sorting. In Indonesia alone the network runs on nearly 100 gateway centers and more than 4,000 operating points, staffed by tens of thousands of trained personnel and open 365 days a year.
Who uses it. The customers are e-commerce sellers, marketplaces, businesses shipping to customers, and the consumers on the receiving end. When a shopper on a marketplace taps "buy," a J&T courier is often the person who closes the loop. That dependence is now enormous: in 2025 the company averaged roughly 82.5 million parcels a day and about 34.4% of all parcel volume in Southeast Asia - the kind of share that makes a company less a vendor and more a utility.
The problem it solves. E-commerce sells a promise - order now, receive soon - that somebody has to physically keep across islands, cities, and borders. J&T's answer is density and speed: enough coverage that pickup and last-mile delivery are cheap per parcel, and enough software that a package can be tracked in real time. For a small seller, that means being able to reach the whole country without owning a single truck.
Why it looks different. J&T didn't try to be the premium carrier or the cheapest. It expanded deep and wide at the same time - Indonesia first, then across Southeast Asia, then into China, the Gulf, and Latin America - treating geographic reach as a muscle to train early rather than a prize to collect later. Where rivals often specialize by country or segment, J&T built one sprawling network and fed it with e-commerce volume.
Customer-Oriented & Efficiency-Based.
Southeast Asian last-mile delivery is crowded - Ninja Van, Flash Express, marketplace-owned fleets like Shopee Express, and national postal operators all compete for the same doorsteps. J&T's edge has been raw scale.
Standard, economy, and express tiers with nationwide coverage - from 1-3 day express to budget economy options across each operating country.
Real-time parcel tracking, shipping-rate calculators, and drop-off point locators through web and mobile app.
Pickup, sorting, and last-mile delivery integrated directly with marketplaces and online sellers.
Premium and air-cargo services launched with dedicated all-cargo aircraft capacity for faster long-haul.
International parcel and freight lanes linking Southeast Asia, China, the Middle East, and Latin America.
Automated sorting centers and depots that let fixed infrastructure absorb rising daily volume - the engine behind the economics.
J&T earns revenue per parcel from sellers, marketplaces, and shippers, spreading the fixed cost of sorting infrastructure across ever-higher volume. More parcels through the same hubs means better margins - which is exactly what the 2025 numbers showed, as adjusted net profit for the full year more than doubled to about US$425 million.
Jet Lee and Tony Chen launch PT. Global Jet Express to serve Indonesia's booming online-shopping shipping needs.
Enters Malaysia and Vietnam; wins its first Indonesian Top Brand Award.
Launches in the Philippines, Thailand, and Cambodia; named a Go ASEAN Champion.
Expands into Singapore and China as demand spikes - hitting up to 3 million packages a day in Indonesia.
Acquires BEST Inc.'s China logistics operations for ~US$1.1B and launches all-cargo air service; valued near US$20B.
Opens in the UAE, Saudi Arabia, Mexico, and Egypt - reaching 13 countries.
J&T Global Express lists on HKEX (1519) at a ~US$13B valuation, raising about US$500M.
Handles ~30 billion parcels, takes ~34.4% of the SE Asia market, and more than doubles adjusted net profit.
J&T's real skill isn't any single service - it's operating a high-tempo physical network at massive scale and squeezing cost out of it. Nearly 100 gateway centers, thousands of depots and vehicles, automated sorting, and a 365-day operating rhythm add up to a distribution moat that is expensive to build and hard to copy. The 2021 purchase of BEST Inc.'s China arm was a shortcut into the world's largest parcel market, bought rather than built because in logistics, density beats almost everything.
To become a healthy and sustainable corporation.
It's an express delivery and logistics company that picks up, sorts, and delivers parcels - especially for e-commerce - across Southeast Asia, China, and select new markets, with real-time tracking and last-mile delivery.
It was founded in 2015 in Indonesia by Jet Lee and Tony Chen. The name combines theirs: "J" for Jet and "T" for Tony.
Yes. Parent company J&T Global Express Limited listed on the Hong Kong Stock Exchange in October 2023 under code 1519 at roughly a US$13 billion valuation.
It operates in 13 countries with 300,000+ personnel and averaged about 82.5 million parcels a day in 2025 - around 30 billion for the year - holding roughly 34.4% of the Southeast Asia parcel market.
Indonesia, Malaysia, Vietnam, Thailand, the Philippines, Cambodia, Singapore, China, the UAE, Saudi Arabia, Mexico, Brazil, and Egypt.