The employee-experience company that built an AI to ask 50,000+ workers a simple question - are you okay at work? - and tell leadership the honest answer.
Most companies learn an employee is unhappy the day the resignation lands. inFeedo AI was built to move that discovery months earlier. Its flagship product, Amber, is a conversational AI that checks in with employees across their entire lifecycle - onboarding, milestones, dips in mood, exit - and turns those conversations into signal that HR leaders can actually act on.
Founded in India in 2013 by Tanmaya Jain and Varun Puri, inFeedo started from a stubborn observation: the annual engagement survey is a photograph of a moving crowd. By the time results are tabulated, the sentiment has shifted and the person who was quietly checking out has already gone. inFeedo's answer was not another dashboard, but a character - an AI colleague employees would actually talk to.
Amber, launched in 2016, is deployed at scale as what the company calls a "Chief Listening Officer." She reaches out to employees, remembers context from previous chats, and reads sentiment in real time. Crucially, she is neutral: people tell an AI things they would never write on a form that routes to their manager. That candor is the product.
From those conversations, inFeedo surfaces hidden gaps in culture, manager-employee relationships and wellbeing, and flags the "silent middle" - competent people who never raise their hand until they leave. The platform predicts attrition, burnout and disengagement among top talent, then routes the insight up to the people who can do something about it, sometimes the CEO directly.
Over time the company has grown Amber from a listening tool into a broader agentic-AI platform, adding automation for HR support and tools for targeted employee communication. The through-line has stayed the same: reduce the distance between how employees feel and what leaders know.
Losing a high performer costs far more than a survey licence. inFeedo's pitch to CHROs is blunt: catch disengagement early and you keep the people you cannot afford to replace. The company reports that customers using Amber retain roughly 85% of their top talent and see up to 33X quantifiable ROI - while HR business partners save around 2.5 days a week that would otherwise go to manual check-ins and follow-ups.
"Amber is deployed at scale as the Chief Listening Officer - and reports directly to the CEO."
Figures as reported by inFeedo; results vary by deployment.
The conversational AI at the centre of it all. Amber checks in with employees, remembers context, detects sentiment and disengagement, predicts attrition, and reports insights up to leadership - in 100+ languages.
An AI "People Scientist" that turns Amber's listening data into automated people analytics, dashboards and recommendations - so leaders get not just data, but what to do about it.
AI-powered HR automation for employee FAQs, ticketing, workflows and policy intelligence - taking repetitive load off HR teams so they can focus on judgment.
Targeted, personalized employee communication tools built on the Amber platform - reaching the right people with the right message at scale.
inFeedo runs a B2B enterprise SaaS model - annual subscriptions to Amber and its analytics and automation suite, sold to CHROs and HR leaders at mid-to-large organizations. Pricing scales with the workforce, and the sales conversation is anchored on measurable outcomes rather than features: attrition reduced, top talent retained, HRBP hours returned.
It competes in a crowded employee-voice and people-analytics market that includes Culture Amp, Workday's Peakon, Microsoft/LinkedIn's Glint, Qualtrics EmployeeXM and HR-automation players like Leena AI. inFeedo's differentiator is the conversational, character-driven approach - Amber as a named colleague employees talk to, backed by continuous listening in 100+ languages - rather than a periodic survey with a reporting layer bolted on.
"Continuous listening beats the annual survey - because sentiment moves faster than a reporting cycle."
Amber is trusted across BFSI, IT, automotive, FMCG, healthcare and media - by enterprises where leaders can lose touch with how thousands of people actually feel. The platform is used by 175+ enterprises and, by inFeedo's account, trusted by 330+ CHROs.
Tanmaya Jain and Varun Puri start inFeedo in India to rethink how organizations hear their employees.
The company launches Amber, a conversational AI bot that checks in with employees and surfaces engagement gaps in real time.
inFeedo joins Y Combinator's Summer 2020 batch, with angel backing from founders including Girish Mathrubootham, Peyush Bansal and Ritesh Malik.
A Series A led by Jungle Ventures, with Tiger Global, funds a push into employee listening for the hybrid-work era.
Amber expands into a full suite with Lens analytics, HR automation and communication modules.
inFeedo's expertise sits at the intersection of conversational AI, people science and enterprise HR. The company is unusual in that it uses its own product internally - it listens to itself with Amber, and is known for a "people-winning culture" built on continuous feedback and transparency.
There's also a founder story worth telling. Tanmaya Jain's path to building a global HR-tech company included a pitch on India's Shark Tank before landing at Y Combinator - a reminder that a "no" in one room is often a rehearsal for the next.
And Amber has a personality by design. She is referred to as "she," greeted by name by employees, and built to remember your last conversation before starting the next. Continuity builds trust; trust produces the honest signal that makes the whole model work.
The company is roughly 150 people, remote-friendly, and estimated at around $16M in annual revenue - modest numbers for a product deployed across some of the largest employers in the world.
inFeedo builds Amber, a conversational AI that checks in with employees, measures sentiment and engagement, predicts attrition, and automates HR support for enterprises.
Amber is inFeedo's flagship AI bot - a "Chief Listening Officer" that talks with employees across their lifecycle in 100+ languages and reports insights to leadership.
inFeedo was founded in India in 2013 by Tanmaya Jain (Founder & CEO) and Varun Puri (Co-founder).
inFeedo raised a $12M Series A in March 2022 led by Jungle Ventures with Tiger Global, on top of earlier Y Combinator and angel backing.
175+ enterprises across 60+ countries - including Sony, Lenovo, EY, Tata, ICICI, Samsung and Maruti Suzuki - use Amber to understand and retain their people.