CYRISMA's customers are, for the most part, other people's security teams. Managed Service Providers and Managed Security Service Providers use the platform to deliver risk and compliance services to their own clients, while internal IT departments use it directly. Company and partner materials describe thousands of organizations reached this way, with partner references citing 3,000-plus.
The business model follows the buyer. CYRISMA is B2B SaaS on a multi-tenant, per-endpoint subscription, distributed heavily through the channel. In 2023 it joined the Pax8 marketplace, putting consolidated risk management in front of that platform's large base of MSPs at once. Top-20 global MSSP CyFlare has cited the MSP-friendly pricing as a reason it partnered.
That channel-first posture is the strategy, not a side effect. By making the product easy to resell - multi-tenant, integrated, predictably priced - CYRISMA lets its partners turn cyber risk and compliance from a cost center into a billable service line. The company grows when its partners do.
Leadership reflects a company in its scaling phase. Co-founder Liam Downward, whose security career began in 1998 at Gateway computers, serves as Chief Product Officer; fellow co-founder Oliver Downward led as CEO through the fundraise. In early 2025 Mark Balovnev, previously CEO of Vantyr, was named Chief Executive Officer to drive the next stage of growth.
