The Operator Behind the Compass
Somewhere between the editorial pitch and the partnership term sheet, between the AI travel assistant and the 60,000-strong creator network, sits Christine Desadeleer. As Chief of Staff to CEO Ross Borden at Matador Network, she occupies one of the most consequential positions in travel media - the person who makes sure the machine that reaches 180 million people a month actually runs.
Based in Santa Rosa, California, Desadeleer works in close orbit around a founder who has built one of digital media's more unlikely success stories: a scrappy travel blog born in 2006 with $11,000 in startup capital, grown into the world's largest independent travel publisher, now sitting at the center of a collision between AI technology, creator economics, and the $9 trillion global travel industry.
"We envision a world where travel is a transformative experience that enables us to find the humanity in each other, everywhere."
- Matador Network Mission StatementThe Chief of Staff title often gets reduced to calendar management and meeting prep. That is not what it means at a company like Matador Network. When a company is launching an AI travel assistant (GuideGeek) that claims 98% accuracy through human feedback refinement, building distribution partnerships with American Airlines and Hearst Media, inking brand deals with Ford, REI, Samsung, and YETI, and simultaneously managing relationships with 300+ destination marketing organizations - the person in the Chief of Staff chair is part strategist, part air traffic controller, part institutional memory.
What makes Desadeleer's position particularly interesting is her history with the company. She contributed editorial writing to Matador Network as far back as 2009 - years before the platform reached anywhere near its current scale. Articles on cultural respect, political commentary, travel ethics. She arrived as a writer with opinions, not as a job applicant. That editorial grounding - knowing what it means to actually tell a story - is not an incidental detail when the company's core product is storytelling at scale.
What Matador Network Actually Is
Founded April 28, 2006 by Ross Borden with $11,000. Now the world's largest independent travel publisher. Headquarters: San Francisco, CA. Employees: ~90. Monthly reach: 180M+. Top travel brand on TikTok with 140M+ monthly video views. The company is simultaneously a media brand, a creator platform, an AI company, and a B2B solutions provider for the tourism industry.
The travel media industry has gone through a particular kind of transformation since 2020. COVID-19 forced everyone in the space to either adapt or fold. Matador Network pivoted hard toward domestic travel and road trip content, then launched Matador Creators in 2021 - a community platform now housing 60,000+ content creators who access brand campaigns, press trips, and monetization opportunities. In 2023, GuideGeek arrived: an AI-powered travel assistant built on OpenAI's technology, accessible via WhatsApp, Instagram DMs, and Facebook Messenger. The company was named to the 2024 Inc. 5000 with 133% revenue growth from 2020 to 2023.
Desadeleer is operating through all of this. The Chief of Staff role during a phase of rapid AI integration and platform expansion is not the same job it was three years ago. Priorities shift monthly. The partnership landscape changes. New platforms appear. New formats demand new thinking about what "travel content" even means when an AI chatbot can generate a complete Buenos Aires itinerary in 8 seconds.
Travel content used to mean someone sitting at a cafe in Lisbon, writing about the light. Now it means 22.8% of travelers using AI for trip planning, and a company that had the foresight to build the tool they are using.
The California base is worth noting. Matador Network is a San Francisco company, but Desadeleer operates out of Santa Rosa - the wine country city that sits 55 miles north of the city. This kind of distributed leadership arrangement fits a company that has always championed the remote work and digital nomad lifestyle it writes about. You do not have to be in the room to run the room, especially when the room is virtual and global.
The Platform She Helps Run
At Matador Network, every product line tells you something about the company's ambition. The core content hub serves destination guides, city guides, and travel articles across six continents. The video operation, Matador Studios, employs 40 people producing documentary-style programming and branded content. The company's TikTok presence - 140 million monthly video views - places it ahead of every other travel brand on the platform.
GuideGeek is the newest and most technically ambitious piece. The AI travel assistant uses OpenAI's technology and claims to aggregate hotel recommendations, restaurant suggestions, personalized itineraries, and flight data from 1,000+ OTAs and airline websites. The white-label version allows destination marketing organizations to deploy their own branded version of the assistant. For tourism boards trying to capture travelers at the research stage, this is significant infrastructure.
The creator platform - Matador Creators - functions as a two-sided marketplace connecting brands with a community of 60,000+ travel content creators. It has processed more than $90 million in brand deal value across over 1,400 branded videos and 1,200 branded articles. These are not rounding errors. They represent a meaningful slice of the branded travel content economy.
The annual Matador Network Travel Awards have become something of a bellwether for the industry. The 2025 edition analyzed over 165,000 travel itineraries to identify top destinations - Estonia named as "Next Big Destination" for sustainable tourism, Albania emerging for unspoiled landscapes. When the world's largest independent travel publisher says a place is worth watching, the tourism boards of that place pay attention.
What the Industry Said About Matador Network in 2024
Inc. 5000 honoree (133% revenue growth, 2020-2023). Fast Company Most Innovative Companies for GuideGeek. Skift IDEA Awards finalist for Best Use of AI. Media Innovator Awards winner. Two Lowell Thomas Awards for travel journalism excellence. Two Skiftie Awards for social media effectiveness.
What a Chief of Staff Does at This Scale
The Chief of Staff function at a 90-person company running at this growth rate is less administrative and more structural. It means managing the CEO's priorities so that the CEO can be a CEO rather than a project manager. It means knowing which partnerships are real and which are noise. It means holding the institutional memory of 300+ DMO relationships so that when a new team member joins, they do not have to rebuild context from scratch.
There is also the editorial continuity question. Matador Network grew up as a journalism operation. Its DNA is editorial. The two Lowell Thomas Awards are journalism awards. But the business now includes an AI assistant, a creator marketplace, and a B2B software product for tourism boards. Maintaining coherence across that range of offerings - making sure the company that writes honest travel stories is also the company selling AI tools to DMOs - requires someone close to leadership who understands both the editorial soul and the commercial body of the organization.
Desadeleer's trajectory from editorial contributor in 2009 to Chief of Staff in 2020+ is not a conventional path. But it is a coherent one. You do not usually hand the keys of executive operations to someone who does not understand what the company is actually making. In travel media, the product is perspective. She understood that before the title.