The audiologist's evening was over at 8pm, spent typing. Then Suno's software started writing the notes.
Portrait unavailable at press time. The subject is described by former colleagues as "engineer first, everything else second."
Omar Kiyani runs a software company called Suno, which is not the AI music generator you have heard of, and not the Brazilian financial research firm either. It is a New York startup that sells cloud-based practice management software to audiologists - the people who fit hearing aids and run hearing tests - and it is, at this moment, one of the more disciplined AI applications in American healthcare.
Suno's pitch is unglamorous in a useful way. The company's homepage describes itself as "software for the savvy audiologist" and promises to help the buyer "still get home in time for dinner." That is the whole strategy, more or less. The AI writes the SOAP note. The AI summarizes the hearing test. The AI answers plain-English questions about the clinic's performance. The clinician gets to look at the patient.
Kiyani, an electrical and computer engineer by training, co-founded the company in April 2022 with CTO Krish Mohan. Before that he had spent a decade doing things that do not obviously predict a healthtech CEO: embedded systems at Applied Materials, EMI work at Cisco, a stint as a test engineer at Vicor, teaching assistantships at Columbia while completing his master's in electrical and computer engineering. Then he ran a design and development studio called Ngineered for five years and, per his own account, grew it to $5.5 million in annual revenue. Then he ran Dolphin Jobs, a platform that tried to steer people into impactful work. Then he did a year as a senior product manager at Propel. Then he went and started Suno.
Roughly 37 million Americans have some degree of hearing loss, a figure Suno cites often. Most do not seek treatment. The market for hearing aids and audiological care is, by revenue and by policy, one of the underserved corners of American medicine - too niche for the big electronic-health-record vendors, too regulated for the general-purpose CRMs, too clinical for a generic scheduling tool. Which is a fine description of exactly the kind of vertical where a focused founder can win.
The product does the ordinary work of a practice management system - scheduling, charting, billing, patient communication, analytics - and then layers in the AI features Kiyani has been talking about publicly since 2024. AI Report Summary reads a hearing test and produces a clinical summary. AI Scribes records the visit and turns it into a structured note. AI Insights lets a clinic owner ask "why did revenue drop in March" and get an answer without opening a spreadsheet.
In 2023, Suno became the first practice management solution to integrate with Noah ES, HIMSA's cloud-based clinical software backbone for the audiology industry. If you do not work in the field this sounds like plumbing. If you do work in the field it sounds like Suno just cut a year off its sales cycle. Noah is what hearing aid fitting software talks to. Being the first partner in the cloud version is the kind of edge that does not show up in a pitch deck but shows up in every renewal conversation for a decade.
That, more or less, is Kiyani's pattern: pick the technical detail that determines whether the software actually gets used, then win it before the incumbents notice it matters.
Our AI is redefining how clinics operate. It's the bridge between smart automation and meaningful care.Omar Kiyani, on Suno's approach to AI in audiology
Kiyani's resume is not the kind of resume most healthtech CEOs write. He starts as a hardware engineer. He teaches. He runs a services shop. He does one year at a fintech-adjacent product role. Then he goes vertical.
Records the patient-provider conversation and returns a structured SOAP note in seconds. The audiologist reviews rather than transcribes.
Reads the hearing test and produces a clinical summary. The bit of the day everyone dreads, automated.
Ask the clinic a question in plain language. Get an answer. No dashboards, no filters, no BI consultant.
Kiyani's formal training is entirely in EE and CS. His users are audiologists. He picked the domain, then learned it.
Senior tutor at WPI as an undergrad. Teaching assistant at Columbia during his MS. The resume of someone who explains things for a living, which is the resume of most good product managers.
Five years at Ngineered Studio, $5.5M ARR. Selling custom software to strangers is one of the harder ways to learn how to sell software. It shows in Suno's go-to-market discipline.
Propel builds financial software for low-income Americans. The stint is short but the pattern - underserved user, high stakes, small team - shows up again at Suno.
There is Suno AI, the music generator. There is Suno, the Brazilian investment research firm. Kiyani's Suno is neither. He does not seem to mind sharing the name.
Suno's own website signs off with "Made with love in NYC." The company is New York-headquartered and small enough that culture still comes from the founders.
Co-founder and CEO of Suno, a New York practice management platform for audiology and hearing clinics. He is an electrical and computer engineer by training with prior founder, PM, and hardware roles.
Suno makes cloud-based practice management software for hearing clinics - scheduling, charting, billing, patient communication - with generative AI layered on top for clinical documentation and analytics.
April 2022, with CTO Krish Mohan.
Yes. A Seed round closed in August 2023 and a subsequent round led by Gray Line Partners has been announced to accelerate the AI product roadmap.
No. That is a different company at suno.com. Kiyani's Suno is at withsuno.com and suno.tech.