The experience economy, on video
A Los Angeles app betting that the honest restaurant review isn’t written - it’s a ten-second video from someone you can actually see. Then it hands you cash back for showing up.
FRANKI, THE APP ICON. The brand behind “Life’s too short to waste on a bad meal” - photographed as it appears on millions of home screens.
We read a dozen reviews before choosing a restaurant, then quietly doubt every one of them. That contradiction is where Franki lives. The Los Angeles startup, co-founded by CEO Eugene Varricchio and CPO Nick Bennett, looked at the way people rely on Yelp and Google while distrusting the star ratings, and decided the format itself was the problem.
Franki’s answer is video. Instead of a stranger’s paragraph and a number, the app serves short clips from vetted local creators - the food on the plate, the room, the energy at the table - so you know what you’re walking into before you book. The company describes itself, plainly, as the “TikTok for restaurant reviews.”
But recommendation is only half of it. Franki also pays. Link a card, dine at a participating spot, and you earn cash back. Film a review of the meal and you earn a little more. That loop - discover, dine, post, get paid - turns the ordinary act of going out into something closer to a side hustle, and it turns the app’s users into its marketing department.
The idea took shape during the pandemic. Franki beta-tested in November 2020, launched an MVP in Los Angeles in the third quarter of 2021, and began commercializing in June 2023. By 2024 it had grown to roughly 25,000 monthly active users, more than 5,000 restaurant listings, and a footprint across about 30 U.S. cities.
“People use review sites to find where they’ll share their next meal - but they don’t fully trust the information.”
Scroll authentic video from local creators, filter by neighborhood, and book a table through the built-in OpenTable integration.
Get 5% back when you dine at partner restaurants with a linked card, plus an extra 1% for posting a video review of the meal.
Scavenger-hunt style challenges that route you to new nearby spots - and reward you for actually showing up.
Enter video-submission challenges for cash prizes - such as $5 to 50 users for the best ten-second restaurant walk-through.
Franki launched the first-of-its-kind fund to pay food creators, giving hyper-local reviewers a way to monetize taste.
Performance advertising for venues with point-of-sale integration and closed-loop tracking from ad view to seated diner.
Link a card, discover via video, and earn cash back for dining and posting.
“Franki Locals” build audiences and earn payouts for content and engagement.
Restaurants pay for performance ads and only capture value when a diner shows up.
Metrics reflect company statements as of August 2024 and are approximate.
Source: company framing - current US hospitality focus vs. the broader experience market (hotels, clubs, entertainment). Figures are directional.
Franki’s stated ambition is to evolve from a review app into an AI-powered recommendation platform delivering “e-word of mouth” at scale - starting with the plate in front of you and expanding outward into the wider experience economy.
“Life’s too short to waste on a bad meal.”
- Franki’s brand tagline
Franki sits at an unusual intersection. On discovery and reviews it competes with Yelp, Google Maps, TripAdvisor and Foursquare. On short-form food video it’s up against TikTok and Instagram. On curated dining taste it overlaps with newer apps like Beli and The Infatuation. And on the rewards side it echoes cash-back and loyalty players such as Fetch and Seated.
No single incumbent bundles all four - authentic video, personalized discovery, two-sided rewards, and measurable local advertising - into one loop. That bundle is Franki’s wager: that the future of choosing where to eat looks less like reading and more like watching, and that everyone in the chain, from the diner to the venue, should be able to see the value they create.
Built a career across retail, CPG sales and marketing at Nestle, and print media at Bauer Media Group before founding Franki around the thesis that people rely on review sites they don’t trust.
Co-founder and Chief Product Officer, shaping the video-first product and the rewards mechanics that turn diners and creators into a two-sided community.
Franki began beta testing in November 2020 as COVID-19 reshaped how people discovered and trusted local dining.
The company released its MVP in Q3 2021 and launched the first-ever Foodie Creator Fund to pay food creators.
Franki started rolling out performance advertising for restaurants in June 2023.
Launched the Social Club cash-back program, Adventures and Gigs, reaching ~25,000 MAUs across 30 cities and closing a seed round led by First Class Capital.
Franki targets 80-100 major travel destinations as it scales beyond U.S. metros.
Franki is a mobile app for discovering local restaurants and bars through short-form video reviews from local creators, and it rewards users with cash back for dining out and posting content.
Users link a card and earn 5% cash back when they dine at participating restaurants, plus an extra 1% for sharing a video review. Users can also win cash prizes through “Gigs” challenges.
Franki was co-founded by CEO Eugene Varricchio and CPO Nick Bennett. The company is based in Los Angeles, California.
Instead of written star ratings, Franki centers authentic video from vetted local creators so you can see the food, space and energy before you go - and it rewards both diners and creators.
Franki is available on iOS and Android and operated in around 30 U.S. cities as of 2024, including Los Angeles, New York, Austin, Miami and Chicago, with plans to expand to more travel destinations.