DASHLABS.AI  Y Combinator W21 200+ clinics running on the platform 8 hours to 1: the processing-time story Manila · Metro Manila · Philippines Co-founder & CTO: Weston Coleman Lim DASHLABS.AI  Y Combinator W21 200+ clinics running on the platform 8 hours to 1: the processing-time story Manila · Metro Manila · Philippines Co-founder & CTO: Weston Coleman Lim
ProfileFounders / Builders

The screenshot that quietly became a company

Weston Lim started with an annotated map of the checkpoints on his street. It turned into a national dashboard, then a lab-software business, then a seat in Y Combinator. This is how a builder's instinct compounds.

In the first weeks of the 2020 lockdown, Weston Coleman Lim did something small and slightly annoyed. His parents wanted him along for a panic-buying run, so he went. But instead of just standing in line, he took a screenshot of Google Maps and marked up the military checkpoints between his home and the store. A few taps. A shared image. That was it.

Then his friends saw it and asked him to keep it updated. Which route was open today? Where were the new checkpoints? Could he add the banks that were still running, and the water refilling stations? Every answer was a copy of the last one with small edits. He is an engineer. He recognized the shape of the problem immediately: this does not scale, and I do not want to be the human API returning it. So he built a webapp instead.

He called it Dashboard Philippines, recruited a lead for the data side, and watched a personal favor turn into public infrastructure. It is the kind of origin most founders would smooth over in a pitch deck. Lim tells it plainly, because the plainness is the point. He likes to build things. When a small annoyance is standing between people and information, he removes it. Everything that came after grew out of that reflex.

The instinct

A builder who distrusts the title on his own business card

Lim is Canadian by citizenship and has spent his working life in the Philippines. His degree is in industrial engineering from the University of the Philippines, not computer science, which is a useful detail. Industrial engineering is the discipline of making processes faster and cheaper, of looking at a workflow and asking where the wasted hours hide. He came out of school trained to see friction, and then spent a pandemic finding a great deal of it.

His own writing about that period has a dry, self-aware honesty. He has admitted he hates fancy titles, then noted in the same breath that investors expect them, so he keeps one. It is a small tell about how he operates. He would rather ship than posture, but he is pragmatic enough to know a title is sometimes just a piece of interface for the outside world. Keep it clean, keep it functional, do not confuse the label with the work.

I like to build stuff. Weston Coleman Lim

That is his entire public bio on the company page. Four words. In a world of founders who describe themselves as visionaries reimagining paradigms, it reads almost like a dare. And it holds up, because the record is a straight line of things built when they were needed, not things announced before they existed.

The escalation

From a neighborhood map to a country's dashboard

The checkpoint map did not stay a neighborhood project for long. It caught attention, and through a mentor's network the team found itself pitching much larger work. They ended up building the official national pandemic dashboard, the one meant to give an entire country a single honest view of what was happening. They did it pro bono. There is a quiet constraint in Lim's telling of this chapter, too: one co-founder was not a Filipino citizen and so could not take the lead on government-facing work, which meant the others stepped up into roles they had not planned for.

This is the part of a founder story that usually gets compressed into a single triumphant line. In reality it was a scramble. A small group of people who mostly knew each other from school were suddenly responsible for software that officials, journalists, and ordinary citizens would refresh every day. They were not a company yet. They were a handful of builders who kept saying yes.

STREET MAP WEBAPP NATIONAL DASHBOARD COMPANY
Scope creep, the good kind: each project was just slightly bigger than the last, until the last one was a business.
The proof

Eight hours to one, without buying a thing

The clearest evidence of what this team could do came from unglamorous work: digitizing paper forms for the Philippine Red Cross. Collection forms, processing queues, the sort of clerical grind that no one writes headlines about. Lim was burning out on the government side by then, so a teammate led the effort. The numbers it produced are the reason anyone should care.

Before our system, it took the Philippine Coast Guard 8 hours to process a flight of 250 patients. With our system, it is down to 1 hour. Weston Coleman Lim

Read that again, because it is the entire thesis of the company that followed. No new machines. No larger staff. Just software that stopped people from copying the same information by hand across three different forms. A certificate process that used to take about two weeks came down to seven hours. Nobody argues about a gain like that in a board meeting. It is the plain difference between a system that works and one that quietly buries people in paper.

8h → 1h
To process 250 people
2 wks → 7h
Certificate turnaround
200+
Clinics on the platform
Processing a flight of 250 people
Before
8 hours
After
1 hour
The turn

Turning a crisis job into a real company

Most crisis-response teams dissolve when the crisis eases. This one did the opposite. The founders, who had originally been introduced years earlier by their high school teacher, looked at everything they had learned about how labs and clinics actually run and decided there was a durable business hiding inside it. The manual retyping, the disconnected machines, the results that had to be printed, signed, and re-entered somewhere else. All of it was software waiting to be written.

So they built Dashlabs.ai. The product is deliberately unsexy in its ambition. It handles the booking and the cashiering. It plugs into the analyzers a lab already owns, the hematology and chemistry machines, and pulls their output in automatically instead of asking a person to read a display and type a number. It connects to imaging equipment through standard protocols. It generates results and shares them securely with the parties who are allowed to see them. The pitch is not that it is magical. The pitch is that it is faster and it costs less, which in emerging markets is the only pitch that matters.

The goal was never the fanciest software. It was the software that works, costs less, and runs faster - the kind small labs can actually afford to adopt. The Dashlabs.ai thesis

In 2021, Dashlabs.ai was accepted into Y Combinator's Winter batch, one of only three Filipino startups in that cohort. For a team that had started with a marked-up map, sitting in the same accelerator that launched some of the most valuable software companies of the era was its own kind of vindication. They had not gone looking for Silicon Valley. They had built something real, and Silicon Valley came looking.

There is a geography lesson buried in that batch, too. Lim was in the Philippines. His co-founders were spread across time zones, one of them in Vancouver. They ran a company that served labs in Cebu and Davao while comparing notes with mentors halfway around the world. That distributed setup is normal now. In 2021, from Manila, it was still an act of faith that a serious software company could be built from anywhere, for a market that most accelerators had never bothered to study.

The footprint

What 200 clinics teaches you

By 2024, Dashlabs.ai was reported to be running across more than 200 clinics, reaching cities from Cebu to Davao and out across the wider country. That number is easy to skim past. It should not be. Every clinic on that list is a place where the daily grind of admissions, cashiering, and results got a little less manual because of decisions this team made years earlier, in a hurry, during an emergency.

Growing to that footprint without shipping a truck of new hardware to every location is the hard part, and it is exactly where Lim's engineering choices pay off. The platform meets labs where they are. It talks to the instruments they already bought. It runs in a browser. The integration-first approach is not the flashiest way to build, but it is the reason a small lab in a provincial city can adopt the software without rebuilding its entire operation first.

2020
Marks up neighborhood checkpoints on a map; it grows into the Dashboard Philippines webapp.
2020
Team builds the official national pandemic dashboard, pro bono.
2020–2021
Digitizes Red Cross forms; processing a flight of 250 drops from 8 hours to 1.
2021
Dashlabs.ai joins Y Combinator's Winter 2021 batch, one of three Filipino startups.
2024
Platform reported running across more than 200 clinics nationwide.
The read

Why the boring version is the interesting one

There is a temptation to inflate a story like this, to reach for words like revolutionary. Lim does not, and the restraint is instructive. He is a builder who trusts the work to speak, an industrial engineer who found a country's worth of wasted hours and started deleting them. He kept the title small on purpose and let the numbers get large.

It also helps that he seems allergic to the parts of startup culture that reward talking over shipping. His public writing about the early days is short and specific, more field notes than manifesto. He names the people who did the work. He mentions the constraints that shaped decisions, like a citizenship rule that quietly reassigned who could lead which project. Founders who tell their story this way tend to be the ones who actually remember it, because they were too busy building to rehearse a cleaner version.

What is worth stealing from him is not a technology. It is a sequence. Notice the ugliest manual task in front of you. Remove the friction for one person. When more people ask, build the tool instead of repeating yourself. Keep saying yes to the next slightly bigger version, and be honest about the constraints when they show up. Do that for long enough and the checkpoint map becomes a dashboard, the dashboard becomes a company, and the company ends up quietly running two hundred clinics. None of it looked like a grand plan at the start. It looked like someone who could not stand to leave a broken process alone.

That is the throughline in Weston Lim's work, from the first annotated screenshot to the platform humming inside labs today. He sees a slow thing and makes it fast. He sees an expensive thing and makes it cheap. And he does it without much noise, which in a founder is rarer, and more useful, than it sounds.

FounderEngineerDashlabs.aiY Combinator W21 ManilaLab SoftwareEmerging MarketsAutomation