Breaking
$1B+ in decisions processed on Way2B1 Founded 2015 in San Francisco Series A: $5.5M raised (2017) Net Promoter Score 87 3.1 hours saved per decision 4x faster client response times A "digital chief of staff" for family offices 2025: AI assistant added to the platform $1B+ in decisions processed on Way2B1 Founded 2015 in San Francisco Series A: $5.5M raised (2017) Net Promoter Score 87 3.1 hours saved per decision 4x faster client response times A "digital chief of staff" for family offices 2025: AI assistant added to the platform
YesPress Profile — Company Dossier San Francisco · Est. 2015
Way2B1 logo
Family Office Software · SaaS · Fintech

Way2B1.

The secure command center - a "digital chief of staff" - that turns the scattered life of a family office into one auditable workflow.

A pair of overlapping blue hexagons on a white square. It is a logo about two parties reaching agreement, which is, when you think about it, the entire job.

HQ San Francisco, CA Team ~27 people Funding $6.5M total Stage Series A
$1B+
Decisions processed
87
Net Promoter Score
3.1h
Saved per decision
4x
Faster client replies

The Dossier

A back office for people who are, technically, not one

Here is a thing about being extremely rich: you do not experience it as a number in an account. You experience it as a logistics problem. There is a plane that needs maintenance, a vineyard that needs a new manager, a foundation that needs to approve a grant, a trust that needs a signature, and four different lawyers who each believe they are in charge. Somebody has to keep all of this straight. That somebody is a "family office," and the family office runs, in practice, on email, spreadsheets, and the increasingly stressed memory of a chief of staff who has been meaning to write things down.

Way2B1, founded in San Francisco in 2015, sells the proposition that this is insane and fixable. The company builds a secure, cloud-based platform for family offices, wealth managers, and the ultra-high-net-worth families they serve. It describes itself as a "digital chief of staff," which is a nice piece of marketing because it tells you both what the product does and who used to do it: a human, expensively, and imperfectly.

The pitch, stripped of adjectives, is that decisions should leave a trace. Every approval, every signature, every "yes, buy the thing" and "no, wait until the lawyers weigh in" gets logged in one place, with a timestamp and a name attached. This sounds boring. It is boring. It is also, when a nine-figure asset purchase goes sideways two years later and everyone in the room is pointing at everyone else, the single most valuable thing you can own. The name reads as "way to be one" - a unified access point to people, services, and knowledge - which is the polite version of "stop losing important documents in your inbox."

"Spend less time managing and more time serving clients."

— Way2B1's homepage promise

The founders, and why the résumé matters

The instructive thing about Way2B1 is who built it. Wayne Osborne, the CEO and co-founder, is not a career software entrepreneur who noticed rich people had a spending problem. He is a family office veteran - roughly 25 years in the industry - who has served as CEO to a high-net-worth family in the San Francisco Bay Area. He built the tool because he was the person losing the documents. That is the good kind of founder story, the kind where the product is an argument the founder has already had with reality and lost several times.

His co-founder, Casey Ketterling, brings the other half: technical depth honed at Palantir, the famously secretive data-analytics company whose whole reputation is built on handling sensitive information for clients who really, really care about who can see it. If you were going to design a company for families that treat privacy as a fortress, "family office operator" plus "Palantir engineer" is a suspiciously well-chosen pair of résumés. Domain pain meets intelligence-grade tooling.

The combination matters because family office software is a category where trust is the whole product and it cannot be retrofitted. A family will forgive a clunky interface. It will not forgive a leak. Building for that audience means every design decision starts from the security posture and works outward, which is roughly the inverse of how consumer software gets built, and it is the kind of constraint that a team steeped in handling classified-adjacent data internalizes rather than bolts on at the end. You can feel that priority in the way Way2B1 talks about itself: the word "secure" appears more or less everywhere, and "bank-level" is not a throwaway - it is the promise on which everything else depends.

What you can actually do with it

Concretely, the platform is a hub. There is secure messaging, so the family and the office and the advisors can talk without CCing a hundred people or trusting personal Gmail. There are digital vaults for assets and domains - documentation, version control, the paper record of what you own and where the proof lives. There is task and workflow management, which is where the real product lives: approvals, permissions, multi-party sign-offs, e-signatures, and the audit trail that stitches them together. There are smart alerts, so a decision waiting on someone does not simply evaporate. And there are integrations with the tools offices already use, like QuickBooks and Google Drive, because the fastest way to kill an enterprise product is to make people abandon their accounting software.

The company reports its own numbers with the confidence of a team that has watched the demo land: 3.1 hours saved per decision, four-times-faster client response times, more than a billion dollars in decisions processed through the platform, and a Net Promoter Score of 87. Treat vendor-reported metrics with the appropriate salt. But the NPS is the interesting one, because in software, 87 is the kind of score you get when your users cannot imagine going back to the spreadsheet - and when there are not many of them, so each one matters enormously.

"Transform complex decisions into streamlined workflows with bank-level security."

— The vision, in one sentence

The money, and the discipline of staying small

Way2B1 raised a $5.5 million Series A in March 2017, led by ThirdStream Partners with Minerva Capital Group also backing the company, bringing total funding to roughly $6.5 million. In 2026 dollars that is not a war chest; it is a runway with a specific destination. What is notable is what did not happen next. There was no blitzscaling, no thousand-person land grab, no pivot to something with a bigger total addressable market. The company is still lean - on the order of 27 people - and still pointed at the same narrow, high-value niche.

This is a rational strategy for the market Way2B1 is in. Family offices are a small, secretive, referral-driven world. You do not win it with a Super Bowl ad; you win it by being the thing a trusted advisor quietly recommends to a peer, and by never, ever being the reason a family's private information ended up somewhere it should not. Growth by trust is slow. It is also durable, which is the whole point when your customers move nine-figure assets and expect to still be your customer in a decade.

There is a version of the family office software story that is mostly about dashboards - net worth, asset allocation, performance charts refreshed nightly. That is a real and useful category, and plenty of companies compete in it. Way2B1's wager is subtly different. It is less interested in telling you what you own than in recording how you decided to own it: the conversation, the approval, the sign-off, the moment somebody said yes. That is a harder thing to productize, because it lives in the messy human layer above the numbers, and it is also stickier, because once an office runs its decisions through a system, ripping that system out means losing the institutional memory attached to it.

The AI question, answered carefully

In 2025, Way2B1 did what essentially every software vendor did and added an AI assistant - one that automates routine tasks and supports decision-making inside the platform. The family office software market spent 2025 bolting AI onto everything, and the industry's more sober observers, including a Forbes roundup that featured Way2B1, kept asking the only question that matters: what does it actually fix? Does it clean the data? Does it save time? Or is it a chatbot in a nice jacket?

Way2B1's answer is the conservative one, and it fits the company's DNA. The AI's job is to automate the routine - the chasing, the summarizing, the "where did we leave this" - so the humans can spend their attention on the decisions that need it. When your product's core value is a defensible record of who decided what and when, you do not want an AI making the call. You want it doing the paperwork so the humans can make the call, and then logging that they did. That is a boring use of AI. It is also the correct one for a platform whose entire promise is that, five years from now, the audit trail will hold up.

"The unified command center for delivering and tracking premium client experiences."

— Way2B1's tagline

Who it competes with, and why obscurity is a feature

Way2B1 lives in a market that got crowded fast: Eton Solutions, Masttro, Trove, Landytech, Copia, Asora, Summitas, and the ever-present temptation for an office to just wire together Notion, SharePoint, and hope. Most of those rivals lean toward portfolio aggregation and reporting - the numbers side. Way2B1's distinctive bet is the coordination side: the decisions, the approvals, the human workflow of running a complicated life, wrapped in bank-level security. It is less "what is my net worth today" and more "who approved that, and can we prove it."

You have probably never heard of Way2B1, and that is not a marketing failure. When your customers are billionaires' family offices, being invisible to the public is close to a product requirement. The families that use it would prefer that nobody, including you, knows the details of how they operate. A company that serves discretion by being discreet is, at minimum, internally consistent. Way2B1's whole proposition - centralize the mess, log every decision, keep it locked down, and let the humans get back to the actual relationship - is a quiet one. For the people who need it, quiet is exactly the pitch.

None of which guarantees anything. Small companies in niche markets can stay small forever, or get acquired, or watch a better-funded rival with a shinier AI story eat the category. But Way2B1 has the two things that are hard to fake in this business: a founder who lived the problem, and a technical team that knows how to keep a secret. In a world where "who signed off on this?" is a genuinely hard question, a company whose entire answer is "check the log" has picked a good problem to own.

"An integrated access point to people, services, and knowledge."

"Every decision, properly documented."

"Bank-level security for the people who need it most."

The Way2B1 Timeline

Ten years, one focused bet

2015

Way2B1 is founded

Family-office veteran Wayne Osborne and Palantir alum Casey Ketterling launch in San Francisco to unify people, services, and knowledge for family offices.

2017

$5.5M Series A

ThirdStream Partners leads the round, with Minerva Capital Group also backing the company.

2020

Platform expansion

Way2B1 broadens its secure collaboration, document management, and approval-workflow capabilities.

2023

Native mobile apps

iOS and Android apps ship, giving families and advisors secure access to communications and approvals anywhere.

2025

AI assistant & recognition

An integrated AI assistant lands, and Way2B1 is featured in Forbes' 2025 Family Office Software Roundup.

Frequently Asked Questions

What does Way2B1 do?

It provides a secure, cloud-based platform - a "digital chief of staff" - that centralizes communication, document management, asset tracking, approvals, signatures, and decision history for family offices and the families they serve.

Who founded Way2B1 and when?

Way2B1 was founded in 2015 by Wayne Osborne (CEO), a 25-year family office veteran, and Casey Ketterling, a co-founder with engineering roots at Palantir.

Who uses Way2B1?

Ultra-high-net-worth families, single- and multi-family offices, and wealth management firms that need secure collaboration and documented, auditable decision-making.

How much funding has Way2B1 raised?

Way2B1 raised a $5.5M Series A in 2017, with total funding of roughly $6.5M, backed by ThirdStream Partners and Minerva Capital Group.

Does Way2B1 use AI?

Yes. In 2025 the platform added an integrated AI assistant that automates routine tasks and supports decision-making, reflecting broader family-office AI adoption.