BREAKING Trustmi named a Nacha Preferred Partner for fraud prevention & account validation Behavioral AI platform says it protects $240B+ in payments a year Series A: $17M led by Cyberstarts with Zeev Ventures Report finds fraud now arrives "pre-approved" Customers include Colgate-Palmolive, Monday.com, CNA Founded 2021 by Shai Gabay & Eli Ben Nun BREAKING Trustmi named a Nacha Preferred Partner for fraud prevention & account validation Behavioral AI platform says it protects $240B+ in payments a year Series A: $17M led by Cyberstarts with Zeev Ventures Report finds fraud now arrives "pre-approved" Customers include Colgate-Palmolive, Monday.com, CNA Founded 2021 by Shai Gabay & Eli Ben Nun
Trustmi logo
Company Dossier / Fintech & Security

Trustmi

The behavioral AI layer that verifies every business payment - before the money moves.

2021
Founded
$240B+
Payments watched / yr
$17M
Series A
~64
Employees

Trustmi's wordmark, rendered in yellow on navy. The New York- and Israel-based company builds "digital fingerprints" of vendors to catch fraud that looks entirely legitimate. - Company profile, July 2026

The 60-Second Version

A verification layer for the money that moves your business

Every large company runs on payments it barely watches. Invoices arrive, vendors send updated banking details, approvals get rubber-stamped, and money leaves - thousands of times a month. Most of it is legitimate. Some of it is not. And the fraudulent slice increasingly looks identical to the rest.

Trustmi, founded in 2021 by Shai Gabay and Eli Ben Nun, is built for exactly that blind spot. It is a behavioral AI platform for payment security that sits across the payment lifecycle and answers one deceptively simple question about every transaction: safe, or unsafe?

Rather than scanning for malware or obvious red flags, Trustmi studies how each vendor has actually behaved over time - payment sizes, timing, banking details, communication patterns - and turns that history into a "digital fingerprint." When a new payment deviates from the pattern, the system flags it before funds leave the building.

The company says it protects more than $240 billion in payments annually and has helped prevent over $1 billion in fraud and $5 billion in payment errors. It counts Colgate-Palmolive, Monday.com and CNA Insurance among its customers, and in 2026 became a Nacha Preferred Partner for fraud prevention.

$240B+
Payments protected / yr
$1B+
Fraud prevented
$5B
Payment errors caught
$21M
Total funding approx.
The Problem

Fraud that doesn't look like fraud

The old fraud playbook - spot the typo, catch the bad link - is retiring. AI now writes clean phishing emails, clones domains, and deepfakes the voices that approve wire transfers. Trustmi's own 2026 benchmark report put it bluntly: fraud now often arrives "pre-approved," waved through by the very processes meant to stop it.


The company's research also surfaced a structural weakness: roughly one-third of organizations said a disconnect between their finance and security teams contributed to fraud. The people who move the money and the people who guard the doors often don't share the same view of a payment. Trustmi is designed to live in that gap - unifying signals across email, ERP and financial systems that would otherwise sit in separate silos.

Its customers are enterprise finance, accounts payable and security teams across manufacturing, pharmaceutical, healthcare and insurance - industries where a single spoofed invoice can move six or seven figures to the wrong account.

How It Works

From history to a real-time decision

Baseline

Trustmi assesses historical payments to build a "digital fingerprint" for each vendor across hundreds of data points.

Correlate

It links vendor, employee, communications and payment data in real time across email, ERP and financial systems.

Validate

Bank account validation uses three-way matching of company ID, bank account and ownership at onboarding and before payment.

Decide

Every payment gets a clear, real-time SAFE / UNSAFE decision - before the money moves.

Many businesses still rely on manual processes to validate payments, which can be time-consuming and prone to errors.
- Shai Gabay, Co-Founder & CEO, Trustmi
Products & Services

What Trustmi ships

2023

Behavioral AI Payment Security

Analyzes activity across users, vendors, payments and systems to detect anomalies that traditional controls and manual reviews miss.

2024

Vendor Onboarding & Management

Automates onboarding, data validation and bank account verification with three-way matching to reduce fraud risk.

2025

SAFE / UNSAFE Decisioning

Unifies signals across every system to return a clear, real-time safe-or-unsafe call on each payment.

2026

AI Agents & Smart Agent Marketplace

New AI agents eliminate manual review; a marketplace lets customers deploy custom agents for their own workflows.

How It's Different

Behavior, not just transaction scores

Legacy tools ask whether a single transaction looks risky. Trustmi asks whether a payment matches how a vendor has always behaved - a shift that catches socially engineered attacks designed to pass surface-level checks. The illustrative comparison below reflects Trustmi's stated approach across the payment lifecycle.

Coverage across the payment lifecycle

ILLUSTRATIVE — relative emphasis by approach, per Trustmi's positioning
Behavioral AI
Full
Vendor fingerprint
Deep
Cross-system link
High
Manual review
Low
Business Model & Market

Where Trustmi fits

Trustmi sells enterprise B2B SaaS: its platform integrates with existing ERP, email and payment systems, and is also available for procurement through AWS Marketplace and partner channels including Nacha's Preferred Partner program. It sits at the intersection of two markets - fintech payments infrastructure and cybersecurity.

Its neighbors and named competitors include Alloy, Hawk AI and Cable, along with accounts-payable automation tools and, most persistently, the manual verification processes still common inside finance departments. Trustmi's argument is that verification should be its own real-time software layer rather than a human chore.

The company's roots are unmistakably in security: CEO Shai Gabay served in the Israeli intelligence corps before moving into cybersecurity and fintech, and he met co-founder Eli Ben Nun in 2018 at the security firm Cynet. That heritage shows up in the product's assumption that the attacker will look legitimate - and in the company's steady output of benchmark research.

With a Smart Agent Marketplace on the way, Trustmi is betting that fraud defense can't be one-size-fits-all: a pharmaceutical company's risks aren't a manufacturer's, and customers should be able to extend the platform to their own workflows.

Funding

Backed by security-focused VCs

Series A · Jul 2023
$17M
Led by Cyberstarts
With Zeev Ventures, plus angels Chen Amit, Assaf Rappaport and Eynat Guez, and Deloitte Launchpad.
Seed · 2022
~$4M
Cyberstarts
Early capital to build the behavioral AI payment platform ahead of a 2023 global launch. Total raised to date: roughly $21M-$25M.
Timeline

The story so far

2021

Trustmi is founded

Shai Gabay and Eli Ben Nun launch the company to secure the end-to-end B2B payment process.

2022

Early backing from Cyberstarts

Seed capital funds development of the behavioral AI payment platform.

2023

$17M Series A and global launch

Cyberstarts leads a $17M round with Zeev Ventures as Trustmi launches globally.

2024

Enterprise adoption grows

Vendor onboarding and validation expand; customers include Colgate-Palmolive, Monday.com and CNA.

2026

AI agents and Nacha partnership

Trustmi expands into AI agents and a Smart Agent Marketplace and becomes a Nacha Preferred Partner.

At a Glance

Categories & focus

AIFintechSaaSEnterprise Payment securityBehavioral AIFraud prevention B2B paymentsSocial engineering defenseVendor onboarding Account takeoverBank account validationAnomaly detection
FAQ

Common questions

What does Trustmi do?

Trustmi is a behavioral AI platform for payment security that verifies business payments across their full lifecycle, detecting socially engineered fraud and payment errors before money moves.

Who founded Trustmi and when?

Trustmi was founded in 2021 by Shai Gabay (CEO) and Eli Ben Nun (CTO), with offices in New York and Israel.

How much funding has Trustmi raised?

Trustmi raised a $17M Series A in July 2023 led by Cyberstarts with Zeev Ventures, bringing total funding to roughly $21M-$25M.

Who are Trustmi's customers?

Enterprise finance and security teams, including Colgate-Palmolive, Monday.com and CNA Insurance, across manufacturing, pharma, healthcare and insurance.

How is Trustmi different from traditional fraud tools?

Instead of only scoring transactions, Trustmi builds behavioral "digital fingerprints" of vendors and correlates email, ERP and payment signals to catch fraud that looks legitimate.