Soni Lampert

Lampert didn't stumble into technology leadership. She studied at Sonoma State, earned an MBA in Business Management from Golden Gate University, and later added a Sustainable Enterprise Executive Certificate from Dominican University of California - a combination that reads less like a resume and more like someone who genuinely thinks about the long game. She took the helm of KLH Consulting in September 2002, and in 2005, she and her husband Hub Lampert co-acquired the firm outright.

KLH Consulting was already 38+ years old by the time this article was written. Founded before the World Wide Web existed, the company has had to reinvent itself at every technological inflection point - dial-up to broadband, on-premise to cloud, perimeter security to zero-trust. The fact that it's still standing, and growing, says something about how it's been led.

KLH operates under a simple promise: "One Call. One Team. One Solution." That's not marketing fluff - it's a structural claim. For businesses that can't afford to explain their situation to a new technician every time something breaks, having a single managed IT partner who knows your infrastructure is worth more than any SLA clause. Lampert understood that before "managed services" became an industry term.

Most regional IT firms pick a lane: break-fix support, or security, or cloud migration. KLH Consulting is all of them, simultaneously, for the same clients. That breadth is the point. When a Santa Rosa business has a security incident at 2am, they call one number. When they need to migrate to cloud infrastructure without downtime, they call one number. When their legacy ERP needs replacing with something that actually understands wine production - they call one number.

In April 2019, Lampert published "5 Ways Information Technology Can Improve Winemaking" in The Press Democrat - the major daily newspaper of Sonoma County. The article sits at the intersection of her two worlds: deep IT expertise and genuine understanding of wine production operations. It's the kind of piece that only gets written by someone who has actually solved these problems for clients, not just theorized about them.

That Press Democrat byline earned her a listing on Muck Rack, the journalist database, alongside reporters and media professionals. She's also contributed to the North Bay Business Journal, cementing her status as a recognized voice on technology and business strategy in the region.

Santa Rosa is not Silicon Valley. The North Bay business community - wineries, healthcare providers, professional services firms, small manufacturers - operates on different rhythms, different budgets, and different risk tolerances than the venture-backed startups forty miles south. What they need from technology is reliability, not innovation theater. They need someone who shows up when things break, keeps them compliant, and doesn't bill them for a call center in another time zone.

That's the market Lampert has served for over two decades. The 707 area code is part of her brand identity. Her team knows the specific challenges of a winery that runs harvest at 3am in September, a dental practice trying to maintain HIPAA compliance with a staff of twelve, or a logistics firm that can't afford an hour of downtime during peak season.

The tools she deploys - Microsoft Dynamics 365, ConnectWise for IT management, Slack, Microsoft Office 365, Google Cloud - are enterprise-grade. The relationships are decidedly not transactional. That combination is harder to replicate than it looks.