The audio you barely notice in a grocery aisle or convenience store is becoming one of retail's most measurable ad channels. QSIC built the platform behind it - curated music, point-of-sale data and generative AI, wired together across thousands of stores.
For most of retail history, the speakers overhead played a loop nobody measured. QSIC's premise is that the sound inside a store is inventory - attention a retailer already owns, at the exact spot where money changes hands. Its platform pairs store-specific playlists with audio ads that can be planned, placed and, crucially, tied back to sales.
The company describes itself as an "intelligent in-store audio platform." In practice that means three things running together: music curated for a location, advertising slotted dynamically into the rotation, and an intelligence layer that connects point-of-sale data to what was playing when a shopper bought. That last piece - closed-loop attribution for audio - is the part the rest of the market has struggled to deliver.
QSIC started life in Melbourne, Australia, as a cheaper, cleaner alternative to the analog in-store systems retailers had lived with for decades. Over roughly a decade it grew into something broader: a network reaching more than 100 million shoppers a month across three continents, now headquartered in Dallas.
The reframe from "streaming music for stores" to "retail media channel" is the whole story. Retailers were already pouring budget into digital shelves and on-site ads. QSIC's argument is that the loudspeaker - the one medium every shopper hears - had been left out, and that it can be both targeted and accountable.
AI-assisted audio ad creation, dynamic ad planning and verified, timestamped ad transparency so brands can confirm exactly when and where a spot ran.
QSIC's proprietary model creates on-demand voiceovers and localizes ad content in real time - folding in local pricing, inventory and even weather.
Predictive targeting, performance analytics and self-service reporting that link audio campaigns to point-of-sale outcomes.
Scalable, store-specific playlists with automated volume control that reacts to ambient noise, managed across many locations from one place.
QSIC's customers are retailers and quick-service restaurants that operate at scale, plus the consumer brands that want to reach shoppers inside those stores. The platform sits on both sides of that exchange: it runs the audio for the retailer and sells accountable ad inventory to brands.
The problem it solves is old and specific. In-store audio was analog, generic and impossible to measure, so retailers treated it as an overhead cost and advertisers ignored it. QSIC makes it programmable and accountable - a channel where a spot can be localized, verified and traced to a sale. For a retail media network chasing incremental revenue, that turns a dormant asset into a line item.
Our story began over a decade ago with a simple purpose: to create value that others can't see.
QSIC · on its originsLeads QSIC's strategy and its push into the North American retail media market. A tech entrepreneur with a business background from Swinburne University of Technology, he frames in-store audio as an underused, measurable channel rather than background noise.
Runs product, drawing on a media-technologies background from RMIT and roughly 15 years across technology and digital industries. His work shapes the platform's audio, AI and intelligence layers.
The model is two-sided B2B. QSIC licenses its in-store audio platform to retailers and QSRs as software, then monetizes advertising across that store network - sharing accountable ad revenue with retail partners and the brands buying spots. The more stores it runs, the more valuable its ad inventory becomes, and vice versa.
That places QSIC squarely inside the fast-growing retail media category, but in a lane most competitors have left thin. Background-music providers like Mood Media, Stingray and Soundtrack Your Brand handle the playlist; audio-ad players like Vibenomics have chased the media side. QSIC's differentiator is bundling music, AI-made ads and point-of-sale attribution into one signal chain.
Its edge is measurement. Selling audio inventory only works if a buyer believes it moved product, and closed-loop attribution is what lets QSIC make that claim with data rather than assertion. Generative AI sharpens the pitch further: with Lucy, a single campaign can spin out thousands of localized variants without a studio.
The market timing is the tailwind. Retail media has become a major growth area for retailers hunting high-margin revenue, and audio is one of its least-developed surfaces. QSIC is betting that the store's soundtrack becomes as biddable as its website - and that whoever builds the measurement layer first sets the standard.
Matthew Elsley and Nick Larkins start QSIC in Abbotsford, Melbourne, as a streaming alternative to analog in-store audio.
QSIC reframes in-store audio as a measurable channel powered by point-of-sale data.
The company triples its retail footprint on the back of strong North American adoption.
Raises a Series B led by Hedosophia and showcases its generative AI voice, Lucy, at Shoptalk 2025.
Partners with DG Media Network to power AI audio across roughly 6,000 more stores, and ranks #8 on Deloitte's Tech Fast 50.
Led by Hedosophia, earmarked for expansion into new retail locations, product development and scaling the sales team.
Across earlier seed and venture rounds, funding a decade of building the audio and intelligence stack.
Ranked #8 in 2025, a measure of how fast its revenue base has grown.
It runs an in-store audio platform that combines curated music, point-of-sale data and generative AI to turn store audio into a measurable retail media channel.
Co-founded roughly a decade ago by Matthew Elsley (CEO) and Nick Larkins (Chief Product Officer), with roots in Melbourne, Australia and a current base in Dallas, Texas.
Lucy is QSIC's proprietary generative AI model that creates and localizes custom audio ads in real time, including on-demand voiceovers reflecting local pricing, inventory and weather.
Retailers and QSRs including Dollar General, 7-Eleven, McDonald's, Coles Express and Wingstop; the network reaches over 100 million shoppers monthly.
A $25M USD Series B led by Hedosophia in January 2025, with total funding estimated around $30M across earlier rounds.