The quiet engine of the hospital revenue cycle - automating the space between care delivered and the claim submitted.
Boston, Massachusetts. The healthcare software company that spent two decades building a business out of the charges hospitals forget to bill. Photographed in the workflow between the bedside and the balance sheet.
Between a patient receiving care and a hospital getting paid sits a messy, invisible stretch of work - documentation, coding, charge capture, reconciliation. It is called the mid-revenue cycle, and it is where hospitals quietly lose money.
medaptus built a company around that gap. Its software plugs into a hospital's electronic health record and automates the collection and submission of billable charges, the coding of complex outpatient infusions, and the distribution of patients across care teams. The pitch is unglamorous and specific: capture 5-10% more of the revenue you have already earned, and take administrative load off clinicians while doing it.
The company does not sell "transformation." It sells captured charges, faster integration - typically under 90 days - and workflows that clinicians can forget are running. In enterprise healthcare, that is often the more durable proposition.
Today medaptus operates as an autonomous business unit of Volaris Group, which acquired it in 2020 with a buy-and-hold strategy - meaning the company is built to keep serving the same customers, not to be flipped.
Ingests data from ancillary systems and automates toward 100% capture and submission of billable services, closing the revenue-leakage gap. medaptus's award-winning core product.
Uses hierarchy logic to code outpatient infusion billing automatically, stopping the under-billing that plagues oncology and infusion settings.
Balances provider workload and distributes patients to support continuity of care, reduce burnout, and shorten length of stay for hospital medicine teams.
A 24/7 operations center that coordinates hospital medicine functions and patient throughput across the organization.
Hospitals routinely leave a slice of already-earned revenue uncaptured. medaptus positions its automation squarely against that number.
Bars illustrate company-stated positioning, not audited financials.
medaptus sells to hospitals, health systems, and physician and specialty groups across the United States. Its first customer, Lahey Clinic - now part of Beth Israel Lahey Health - went live in 2001. By 2004, MD Anderson Cancer Center had adopted the enterprise solution.
The company cites hundreds of hospitals and thousands of physicians over its history, with named systems including CoxHealth. Because the software targets billing and staffing, its buyers are usually revenue cycle leaders, CFOs, and hospital medicine directors.
Epic and Oracle Cerner have native charge tools, and vendors like Ingenious Med, pMD, and Waystar compete across revenue cycle. medaptus's argument is focus: it lives in the mid-revenue cycle specifically, integrates with every major EHR rather than locking to one, and pairs charge capture with adjacent problems - infusion coding and patient assignment - that broad platforms treat as afterthoughts.
A decade of KLAS recognition is the outward sign of the real moat: renewals. In enterprise healthcare, buyers keep what works.
Two physicians - medical residents in their 20s - set out to build workflow apps for early mobile devices.
The company rebrands and deploys charge capture at Lahey Clinic in Burlington, Massachusetts.
Software reaches version 4.0 with 7,000 users; MD Anderson Cancer Center adopts the enterprise solution.
Reconciliation capabilities expand and the company completes its first EHR integration.
iPhone capabilities launch, an analytics platform ships, and medaptus earns its first KLAS award.
The Assign platform arrives for hospital medicine teams managing patient distribution.
Rebrands to lowercase "medaptus" at its 20-year mark, earns its tenth KLAS award, and is acquired by Volaris Group.
It makes EHR-integrated software that automates charge capture, infusion coding, patient assignment, and hospital operations to help hospitals recover revenue and reduce administrative burden.
medaptus was acquired by Volaris Group in November 2020 and operates as an autonomous business unit under Volaris's buy-and-hold model.
It was founded in 2000 as "MedCompanion" by two physicians and rebranded to MedAptus in 2001.
Charge Pro (charge capture), Charge Infusion (infusion coding), Assign (patient assignment), and medaptus Command (hospital operations coordination).
Major EHRs including Epic, Oracle Cerner, Meditech, Allscripts, NextGen, and athenahealth.