The ProfileA very boring three years
Matt Barba runs Placester, a Boston software company that sells real estate agents the internet in a box: a WordPress-based website, IDX/MLS integration, a CRM, lead capture forms, drip campaigns, and the sort of drop-down configuration screens that let a broker in Peoria launch a functional web presence in an afternoon. The company is headquartered at 100 High Street, employs a couple dozen people at last count, and has raised roughly $115 million from investors including NEA, Romulus Capital, and Techstars. If you have ever visited an agent's website that looked slightly better than it had any right to, there is a nontrivial chance you were looking at Placester.
The interesting part of Barba's story is not that Placester exists. Real estate software companies exist in unusual abundance. The interesting part is what he did in the first three years, which was mostly: nothing that anybody would call a growth strategy.
We spent the first three years going door-to-door to the 1,000 MLS's, and getting all the data.
- Matt Barba, on the pre-launch grindThere are, in the United States, approximately one thousand Multiple Listing Services. Each one is a separate database, each one is controlled by a separate real estate board, and each one has its own licensing terms, its own file format, and its own opinions about who should be allowed to touch the data. This is the reason real estate technology looks the way it does. It is also the reason most founders who claim they will "unify real estate data" quietly do something else with their careers. Barba and his co-founder Frederick Townes just kept licensing MLSs, one at a time, until they had roughly 80% coverage. Then they started selling.
Before the company
Barba grew up coding. By his account he was writing software as a kid and freelancing by his teens, which is the sort of biography that becomes retroactively obvious after somebody founds a software company but is not, at the time, particularly common. He arrived at Boston University, enrolled at what was then the School of Management (now Questrom), and studied finance. Somewhere in the middle of that, he got his Massachusetts real estate license and started working part-time at Modern Real Estate in Allston.
The origin story he has told in interviews is that he had hired an agent to find a Boston apartment, and later learned that the agent was making $60,000 to $70,000 working part-time. He was, at that moment, a college student. He filed the number away, got the license, and started selling apartments himself. He also noticed, doing the job, that he was spending roughly 80% of his time not selling real estate. He was marketing, updating his website, and chasing leads. This is a normal ratio for a real estate agent. It is a very abnormal ratio for a person who would rather be writing code.
When we got to websites it exploded. It was like - people loved it.
- Matt Barba, on Placester's turning pointBefore Placester was Placester, it was Builder, a WordPress plugin Barba wrote for real estate agents. Builder let agents put listings on their sites without any of the manual copy-pasting that had, until then, been the standard method. It spread. It became, in various tellings, the most widely used real estate plugin on WordPress. It was the sort of thing that made Barba realize the interesting question was not "how do I market my listings" but "how does every agent market their listings." He answered by starting a company.
Placester, actually
Placester was formally founded in January 2011. Barba met his co-founder, Frederick Townes - a well-known figure in the WordPress performance world - through the Boston University network around 2009. They raised roughly $100K to start, went through Techstars, and closed a $1M seed shortly afterward. Then came the three-year data-licensing detour described above. In roughly 2014 the company began marketing in earnest. By 2015 it was on the Inman press circuit; the Swanepoel POWER 200, a list of the top 200 real estate industry leaders in North America, named Barba in 2015, 2016, and 2017.
Placester's actual product is an unremarkable-sounding bundle that turned out to be difficult to build: WordPress hosting plus IDX/MLS integration plus responsive real estate themes plus a CRM plus lead-capture forms plus email drip campaigns, delivered as a monthly SaaS subscription. In the mid-2010s the entry-level plan was $45/month, which was less than an agent would spend on lunch during a single open house. The company's investor deck talked about scaling to brokerages and enterprise real estate brands; the product line eventually did that.
The Series D and the years after
In March 2017 Placester announced a $50 million Series D, bringing total funding to roughly $115M. The round pushed the company squarely into the "big proptech" bucket alongside a handful of other Boston-area software companies. Barba stayed in the CEO seat. The company continued to sell to agents, brokerages, and, increasingly, the enterprise brands whose logos it wanted on the deck.
It's just been an enormous amount of hard work, and the only reason Fred and I have been successful is because we don't give up.
- Matt BarbaThere is a certain kind of founder who will tell you that the thing that made his company succeed was a specific insight, a specific pivot, a specific hire. Barba, in his most quoted interview on Andrew Warner's Mixergy podcast, said something else. He said Placester worked because they did not give up. This is not a satisfying answer. It is also the answer that keeps coming up when founders of long, slow, infrastructure-heavy companies talk about how their companies happened. The interesting parts of Placester happened between years three and seven, when nobody was writing about them.
What he is like
Barba's public voice, on Twitter, on Inman, in Entrepreneur columns he has written under his own byline, is even-tempered and industry-inward. He writes about lead conversion, about IDX quirks, about the mundane operational details of running a real estate business - the sort of thing a CEO of a real estate SaaS company writes because his actual customers care about it. He has never been the sort of founder who chases press. He is a Boston founder, at a Boston company, with a Boston tempo.
His technical background shows. Placester's product decisions have consistently favored WordPress, MLS interoperability, and the sort of infrastructure choices that make sense to someone who once wrote a widely used plugin. His business decisions consistently favor the kind of unit economics that let you sell a $45/month product to a fragmented market of independent contractors. Neither of these is a glamorous choice. Both of them work.
The unglamorous middle
If you are looking for a takeaway from Matt Barba's career, it is probably that the fastest path to a real estate SaaS company is a slow one. The founder wrote a plugin. The plugin worked. He got a co-founder who understood infrastructure. They spent three years doing data licensing. They shipped a website product. It caught. They raised money and shipped more. There is a version of this story where the interesting bit is the $50M Series D. But the actual interesting bit is the plugin, the door-to-door years, and the fact that Barba, presented with a real estate industry that made him spend 80% of his time on marketing, quietly built a company that sold the marketing back.