Industry First, Industry Always - cloud software built for the industry inside the industry.
Infor's red-on-white wordmark, framed against navy. The enterprise-software company most people never see - yet it runs the supply chains, hospitals, factories and hotels they pass through every day.
Infor is a multinational enterprise-software company that builds industry-specific cloud applications - the systems that manage resources, supply chains, people and money inside large organizations. Where many software vendors sell one broad platform and leave customers to bend it into shape, Infor's premise is narrower and more stubborn: build a different suite for each industry, and ship the industry's logic in the box.
The company calls these "micro-verticals." There is an Infor CloudSuite for automotive parts makers, another for fashion brands, another for hospitals, another for food and beverage producers. Each carries the workflows, terminology and regulatory quirks of its sector out of the gate, which is meant to cut the long, costly customization projects that give enterprise software its reputation.
More than 60,000 organizations rely on Infor, including names you would recognize - Heineken, Wyndham Hotels, Best Western and Bausch & Lomb among them. Roughly 15,000 of those customers now run Infor in the cloud, on infrastructure provided by Amazon Web Services.
Infor sits, by its own description and by market-share tallies, as one of the largest enterprise-software vendors in the world - typically ranked third behind SAP and Oracle. It got there through an unusual mix of patient acquisition and, more recently, a full rebuild of its products for the cloud.
Since 2020 the company has been a standalone subsidiary of Koch Industries, one of the largest privately held companies in the United States. That ownership gives Infor something rare in software: a patient, deep-pocketed parent that is also, through its many operating businesses, a very large customer.
Traditional ERP deployments are famous for two things: they run the business, and they run over budget. The reason is customization. A generic platform has to be reshaped for a hospital, a brewery or a car-parts distributor, and that reshaping takes years, consultants and risk.
"We build complete industry suites in the cloud, with technology that puts the user experience first."
Infor's answer is to move that industry knowledge into the product itself. If the software already understands how a distributor books freight or how a hospital schedules staff, there is less to configure, less to break on upgrade, and a faster path to value. It is a bet on specificity as a feature rather than a compromise.
That is also how Infor distinguishes itself from the field. Against SAP and Oracle - which compete on scale and breadth - Infor competes on depth, positioning itself as the vendor that already speaks your industry's language on day one. Against Microsoft Dynamics, Workday, Epicor, IFS and Sage, it leans on the same micro-vertical library and its long history in manufacturing and distribution.
A rough read on how Infor is positioned relative to the enterprise-software field. Bars are illustrative of strategy and public market-share commentary, not precise financials.
Industry-specific ERP cloud suites for manufacturing, distribution, healthcare, fashion, automotive, food & beverage, hospitality and the public sector - delivered on AWS.
The shared operating layer, including the ION integration & messaging backbone and data lake that ties the CloudSuites together.
An all-inclusive AI package: industry AI agents, generative AI, process mining, RPA automation - plus a team of experts to implement it.
Built-for-industry AI agents running natively on AWS with Amazon Bedrock to automate operational workflows in specific micro-verticals.
Supply chain planning, execution and network solutions to keep goods moving across complex, multi-tier operations.
HR, workforce management and talent solutions - including Talent Science - for hiring, scheduling and developing people.
You do not see Infor when you check into a hotel, open a bottle of Heineken, or pick up a pair of contact lenses - but it may be there in the operations behind them. Its customers skew toward large and mid-market enterprises with complex, industry-specific processes.
"Industry First, Industry Always."
Named customers include Heineken, Wyndham Hotels, Best Western and Bausch & Lomb. And because Koch Industries owns Infor, the conglomerate's many operating companies are among its largest deployments - a rare arrangement where the parent is also a flagship customer.
Process-manufacturing ERP software spins out of Systems & Computer Technology Corp with 1,300 customers, backed by Golden Gate Capital and Summit Partners.
After acquiring Germany's Infor Business Solutions AG, Agilisys renames itself Infor Global Solutions.
Under CEO Charles Phillips, Infor commits to building industry-specific "micro-vertical" software.
A ~$2 billion purchase strengthens Infor's healthcare and public-sector footprint.
Infor introduces its cloud ERP product line, built on Amazon Web Services.
Koch Equity Development invests ~$2.68 billion for roughly two-thirds ownership.
Koch Industries completes acquisition of the remaining stake in a ~$13 billion deal, making Infor a standalone subsidiary.
Infor releases the Velocity Suite and built-for-industry AI Agents on AWS with Amazon Bedrock.
Infor launches AI agents running natively on AWS with Amazon Bedrock to automate operational workflows in micro-verticals.
General availability of the Velocity Suite, bundling generative AI, process mining, RPA and industry AI agents on the Industry Cloud Platform.
Embedded generative AI scans notes across transactions, customers, vendors and products and returns clean summaries.
Infor marks two decades of its "Industry First, Industry Always" strategy.
Infor builds industry-specific enterprise software - ERP, supply chain management, human capital management and financials - delivered mainly as cloud CloudSuites for sectors like manufacturing, healthcare, distribution and hospitality.
Infor has been a standalone subsidiary of Koch Industries since 2020, when Koch acquired the remaining stake in a transaction valued at roughly $13 billion.
Infor is headquartered in Atlanta, Georgia, USA, and operates 100+ offices across more than 40 countries.
Rather than a single broad platform, Infor builds narrow "micro-vertical" CloudSuites purpose-built for specific industries, aiming to reduce customization and deliver industry functionality out of the box.
Announced in 2025, the Velocity Suite is an all-inclusive AI package combining industry AI agents, generative AI, process mining, RPA automation and implementation experts on Infor's Industry Cloud Platform.