AskNicely
Company page · AI
AskNicely
AskNicely is an AI-powered customer experience platform built for multi-location service businesses. Founded in New Zealand in 2014 by Aaron Ward and John Ballinger and now headquartered in Portland, Oregon, it turns real-time customer feedback (NPS, CSAT, reviews) into daily action for frontline teams through surveys, analytics, reputation management, coaching tools, and its NiceAI generative AI agents. The company has raised roughly $53.7M, including a $32M Series B led by Five Elms Capital, and serves over 1,300 companies worldwide.
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