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8Flow

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8Flow

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8Flow is a Palo Alto-based enterprise software company building a Workflow Context Platform that maps how work actually gets done across systems like ServiceNow, Salesforce Service Cloud and Zendesk. By observing the micro-steps individual agents take to resolve tickets and complete tasks, 8Flow performs continuous process discovery and task mining, surfaces quantified automation opportunities, and produces implementation-ready blueprints for deploying AI agents. Founded in 2022 by ServiceNow and SkyGiraffe veterans Boaz Hecht, Josh Russ and Yev Goldin, the company has raised roughly $16.6M total, including a $10M Series A in 2025 backed by Caffeinated Capital, ServiceNow Ventures and Okta Ventures.

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