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Amelia

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Amelia

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Amelia is an enterprise conversational AI platform born in 1998 as IPsoft, the New York automation firm founded by former NYU professor Chetan Dube. Its flagship digital agent - named after aviator Amelia Earhart - launched in 2014 and became one of the most widely deployed 'digital employees' in large enterprises, handling customer service, IT support, HR and banking conversations for Fortune 500 firms like BNP Paribas, Telefonica and BBVA. Recognized as a Leader in Gartner's Magic Quadrant for Enterprise Conversational AI, Amelia raised $175M from BuildGroup and Monroe Capital in 2023 before being acquired by SoundHound AI in August 2024 for roughly $80M. Today the Amelia Platform, now at version 7.0, powers voice-enabled agentic AI agents that reason and act autonomously across healthcare, financial services, insurance, hospitality and retail.

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