# Zoho + Trengo

> Zoho, the 30-year bootstrapped software company that built its own everything, connects to Trengo, a Utrecht-based omnichannel customer engagement platform, through an integration rather than an acquisition. The pairing pulls Zoho CRM contact records into Trengo's shared inbox so support and sales teams see who they are talking to across WhatsApp, email, chat, and social - without either company changing hands.

## Achievements

- Trengo consolidates WhatsApp, email, live chat, Instagram, Facebook, SMS and voice into one shared inbox.
- Trengo reports 84% of repetitive conversations resolved automatically and a 98% WhatsApp open rate.
- Zoho is one of the largest fully bootstrapped software companies in the world - 19,000+ employees, 90+ offices, never took VC.
- The Zoho CRM integration surfaces customer contact details and interaction history directly inside Trengo conversations.

## Latest updates

- **2026-02** — Zoho marks 30 years with 1M+ paying customers and 150M users.
- **2026-08** — Zoho CRM + Trengo integration positioned as a build-and-connect alternative to acquisition.

## Links

- Website: https://trengo.com
- LinkedIn: https://www.linkedin.com/company/trengo
- Twitter/X: https://twitter.com/zoho

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Published by YesPress — https://yespress.io
Last updated: 2026-08-05