# Zoho Survey

> Zoho Survey is the survey-and-feedback product inside Zoho's larger business software suite. It offers 30+ question types, skip logic, NPS/CSAT/CES tracking, multichannel distribution and native ties to Zoho CRM, Desk and Analytics. This piece looks at where it sits against seven more specialized tools - Maze for usability, Typeform and SurveySparrow for conversational forms, Voxco for omnichannel research, Refiner for in-product microsurveys, Usersnap for visual bug feedback, and Simplesat for helpdesk CSAT - and argues its edge is context, not any single killer feature.

## Achievements

- Rated roughly 4.3-4.6 stars across G2, Capterra, GetApp, the App Store and Google Play
- Recognized as a G2 Leader and named to the Capterra Shortlist
- Offers 30+ question types with skip logic, piping and conditional If-Then display
- Ships native two-way integration with Zoho CRM, Zoho Desk and Zoho Analytics
- Part of Zoho Corporation, a privately held, profitable company serving 100+ million users across its products

## Latest updates

- **2024-01** — AI-assisted survey building and response analysis, plus sentiment analysis and word clouds, added to the product.
- **2025-05** — Zoho Survey refreshes its product overview and help documentation, emphasizing NPS/CSAT/CES tracking and deeper suite integration.

## Links

- Website: https://www.zoho.com/survey/
- LinkedIn: https://www.linkedin.com/company/zoho/
- Twitter/X: https://twitter.com/zoho
- YouTube: https://www.youtube.com/user/Zoho
- Instagram: https://www.instagram.com/zoho/
- Facebook: https://www.facebook.com/zoho

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Profile page: https://yespress.io/zoho-survey-generalist-among-specialists
Published by YesPress — https://yespress.io
Last updated: 2026-08-07