# Zipline

> Zipline (formerly Retail Zipline) is a San Francisco-based SaaS platform built to fix the broken chain between retail headquarters and the store floor. It bundles communication, task management, audits, and training into one operations platform used by chains like Sephora, Gap, Rite Aid, AEO, LUSH, and L.L.Bean to run thousands of stores in sync.

- **Founded:** 2014
- **Headquarters:** San Francisco, California, United States
- **Founders:** Melissa Wong (Co-founder & CEO), Jeremy Baker (Co-founder & CTO)
- **Team size:** ~160 employees
- **Products:** Communications, Task Management, Audits & Surveys, Learning & Training, Reporting & Analytics
- **Notable:** Raised $30M Series B in March 2021 led by Fifth Wall., Doubled customer base during the pandemic with zero reported churn., Revenue grew approximately 2.5x in the year preceding the Series B.

## Products & services

- **Communications** — A structured replacement for the all-store email blast - prioritized, role-targeted, and trackable.
- **Task Management** — Assigns and tracks tasks across stores and roles so HQ can see what got done, by whom, and when.
- **Audits & Surveys** — Mobile-first store audits and feedback loops that surface real conditions on the floor.
- **Learning & Training** — Microlearning and assessments built for frontline retail employees and high-turnover environments.
- **Reporting & Analytics** — Dashboards that connect communication and execution data to store performance.

## Achievements

- Raised $30M Series B in March 2021 led by Fifth Wall.
- Doubled customer base during the pandemic with zero reported churn.
- Revenue grew approximately 2.5x in the year preceding the Series B.
- CEO Melissa Wong named to Inc.'s 2026 Female Founders 500.
- Named a Business Insider Brick and Mortar Power Player.

## Latest updates

- **2026-03** — Melissa Wong named to Inc.'s 2026 Female Founders 500.
- **2021-03** — Closed $30M Series B led by Fifth Wall.

## Links

- Website: https://getzipline.com
- LinkedIn: https://www.linkedin.com/company/get-zipline
- Twitter/X: https://twitter.com/retailzipline
- YouTube: https://www.youtube.com/@RetailZipline
- Facebook: https://www.facebook.com/retailzipline

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Profile page: https://yespress.io/zipline
Published by YesPress — https://yespress.io
Last updated: 2026-05-22