# Zinier

> Zinier is a San Mateo-based enterprise software company that builds an AI-driven, no-code field service management (FSM) platform. It helps large organizations in telecom, utilities, energy and manufacturing schedule, dispatch and equip the technicians who install and maintain physical assets in the field. Its Studio Z no-code builders, Z Productivity Suite and generative-AI assistant Z Sidekick let companies tailor workflows and deploy specialized AI agents that automate routine coordination so human technicians can focus on the work only they can do.

- **Founded:** 2015
- **Headquarters:** San Mateo, California, United States
- **Founders:** Arka Dhar (Co-Founder & former CEO (now advisor/evangelist)), Andrew Wolf (Co-Founder)
- **Team size:** ~130 employees
- **Products:** Z Productivity Suite, Studio Z, Z Sidekick, ZIA - Zinier Intelligence Agency, Customer Engagement
- **Notable:** Raised $120M total across three rounds, reaching a valuation above $500M by 2020., Named a Major Player in the IDC MarketScape: Worldwide AI-Enabled Field Service Management Applications 2025 Vendor Assessment., Helped Netline achieve a 26% increase in same-day installations and a 32% rise in NPS in Chile, deployed in under 90 days.

## Products & services

- **Z Productivity Suite** — Core field service applications for scheduling and dispatch, capacity management, parts and inventory, asset management, tools management, mobile task execution, forms and checklists, timesheets and audits.
- **Studio Z** — Suite of no-code / low-code builders that let organizations configure and customize field service workflows without engineering resources.
- **Z Sidekick** — Generative-AI assistant that surfaces real-time insights and automates routine field service tasks.
- **ZIA - Zinier Intelligence Agency** — A collection of specialized AI agents, each handling a specific domain, that collaborate to automate field service work; supported by an upcoming no-code AI Agent Builder.
- **Customer Engagement** — Appointment booking, customer portal and notifications that connect end customers to field service delivery.

## Achievements

- Raised $120M total across three rounds, reaching a valuation above $500M by 2020.
- Named a Major Player in the IDC MarketScape: Worldwide AI-Enabled Field Service Management Applications 2025 Vendor Assessment.
- Helped Netline achieve a 26% increase in same-day installations and a 32% rise in NPS in Chile, deployed in under 90 days.
- Supports OXG's ~EUR 7 billion fiber deployment across Germany via a pre-integrated OSS-FSM solution with Altice Labs.
- Built ZIA, a multi-agent system of specialized AI agents for field service automation.

## Latest updates

- **2025-10** — Named a Major Player in the IDC MarketScape for Worldwide AI-Enabled Field Service Management Applications 2025.
- **2025** — Expanded specialized AI agents (ZIA) and previewed a no-code AI Agent Builder for deploying domain-specific agents.
- **2025** — Announced field operations partnerships with ALLO Fiber and Netline; deployed OSS-FSM solution for OXG's German fiber rollout with Altice Labs.
- **2021-03** — Prateek Chakravarty appointed CEO; co-founder Arka Dhar transitioned to advisor and evangelist.
- **2020-01** — Closed $90M Series C led by ICONIQ Capital with Tiger Global, reaching a valuation above $500M.

## Links

- Website: https://www.zinier.com
- LinkedIn: https://www.linkedin.com/company/zinier-inc
- Twitter/X: https://twitter.com/zinier
- Facebook: https://facebook.com/zinier/

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Profile page: https://yespress.io/zinier
Published by YesPress — https://yespress.io
Last updated: 2026-06-11