# Zight

> Zight, the San Francisco software company formerly known as CloudApp, turns screen recordings, screenshots and GIFs into instant links, then uses AI to transcribe them, summarize them and convert them into documentation. Its sharpest recent idea reverses the usual screen-recorder workflow: a support agent can send a request link and receive a customer's recording, browser details and console logs without asking that customer to install anything.

- **Founded:** 2016
- **Headquarters:** San Francisco, United States
- **Founders:** Tyler Koblasa (Founder and former CEO), Scott Smith (Founding team member and CEO)
- **Products:** Screen Recorder, Screenshots and Annotation, GIF Maker, Zight AI and Smart Actions, Request Video
- **Notable:** Rebranded from CloudApp to Zight in April 2023 after years of confusion with iCloud and generic cloud storage., Reports more than 5 million users, more than $20 million in funding, more than 1 million videos created and 100,000 screenshots taken daily., Maintains a 4.6 out of 5 rating across more than 1,200 G2 reviews, according to its pricing page.

## Products & services

- **Screen Recorder** — Records a screen, camera, microphone and system audio on Mac, Windows, Chrome or iOS, then creates a browser-ready share link.
- **Screenshots and Annotation** — Captures regions, windows, desktops and scrolling pages with arrows, text, highlighting, cropping and redaction.
- **GIF Maker** — Creates short, shareable GIF demonstrations from screen activity.
- **Zight AI and Smart Actions** — Generates transcripts in more than 50 languages, titles, summaries, chapters, SOPs, step-by-step guides and structured bug reports from recordings.
- **Request Video** — Lets a recipient record a screen and send files or technical context back through a link without creating an account or installing software.
- **Enterprise Integrations and SDK** — Places capture and sharing workflows inside tools including Slack, Jira, Confluence, Zendesk, Intercom and Salesforce Service Cloud, with an embeddable recording SDK available as a custom add-on.

## Achievements

- Rebranded from CloudApp to Zight in April 2023 after years of confusion with iCloud and generic cloud storage.
- Reports more than 5 million users, more than $20 million in funding, more than 1 million videos created and 100,000 screenshots taken daily.
- Maintains a 4.6 out of 5 rating across more than 1,200 G2 reviews, according to its pricing page.
- Earned SOC 2 Type II certification and offers GDPR controls; Scale plans can support HIPAA requirements with a signed BAA.
- Expanded from outbound capture into two-way Request Video workflows that can collect console logs and browser context.

## Latest updates

- **2025-05** — Upgraded Smart Actions with more visual outputs and automatic AI settings for recordings.
- **2025-06** — Added export paths for AI output, including one-click creation of Jira tickets and Confluence pages for enterprise customers.
- **2025-08** — Updated the Zendesk app to collect logs and let administrators define defaults for video requests.
- **2025-09** — Added custom instructions and higher-resolution images to AI-generated step-by-step guides, plus Request Video inside Zendesk forms.
- **2025-12** — Expanded Request Video to Mac and Chrome and added timestamp links, AI chapters, scrolling screenshots and privacy-oriented blur features.
- **2026-08** — Introduced Share, Create, Collaborate and Scale as updated plan names, with paid annual pricing beginning at $9.95 per user per month.

## Links

- Website: https://zight.com
- LinkedIn: https://www.linkedin.com/company/zight
- Twitter/X: https://x.com/getzight
- YouTube: https://www.youtube.com/watch?v=xSyDZiqyb50
- Facebook: https://facebook.com/getcloudapp

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Profile page: https://yespress.io/zight
Published by YesPress — https://yespress.io
Last updated: 2026-09-24