# Zencity

> Zencity is a govtech company that builds the leading platform for community trust, purpose-built for local government. It combines AI-driven social listening, statistically representative resident surveys, and communication tools to help cities, counties, and public safety agencies understand what residents think and turn that input into decisions, budgets, and policy. Founded in 2016 and headquartered in New York and Tel Aviv, Zencity works with more than 600 government agencies and has raised roughly $93M in venture funding.

- **Founded:** 2016
- **Headquarters:** New York, New York, United States (with R&D in Tel Aviv, Israel)
- **Founders:** Eyal Feder-Levy (CEO & Co-Founder), Ido Ivri (CTO & Co-Founder)
- **Team size:** Approximately 120 employees
- **Products:** Listen (Social Listening & Analytics), Ask (Surveys), Communicate, Community Survey, Blockwise
- **Notable:** Grew to 600+ government agency customers across the US, UK, and beyond., Raised approximately $93M in total venture funding across seed through Series C., Analyzes 250M+ community data points per year from 100,000+ media sources.

## Products & services

- **Listen (Social Listening & Analytics)** — AI-powered monitoring of social media, news, and public online sources that surfaces what residents are saying about a city and its services in real time, with sentiment and topic analysis.
- **Ask (Surveys)** — Statistically representative resident surveys - including Community Survey, Blockwise, Pulse, and Experience surveys - run continuously and benchmarked against similar communities.
- **Communicate** — Targeted resident communications and outreach tools to reach communities with the right message, including during crises and emergencies.
- **Community Survey** — Ongoing survey measuring resident satisfaction with the community and with local services over time, benchmarked against a cohort of similar communities.
- **Blockwise** — Recurring, representative survey measuring a community's sense of safety and trust in law enforcement agencies.
- **AI Assistant** — Generative AI feature that synthesizes community input across channels into summaries and answers for government staff.

## Achievements

- Grew to 600+ government agency customers across the US, UK, and beyond.
- Raised approximately $93M in total venture funding across seed through Series C.
- Analyzes 250M+ community data points per year from 100,000+ media sources.
- Collected 1.2M+ survey responses to benchmark community satisfaction and trust.
- Acquired UK engagement platform Commonplace in January 2025.
- Co-created the nationwide Public Safety Confidence Index with the National Policing Institute.

## Latest updates

- **2025-01** — Acquired UK community-engagement firm Commonplace to expand digital engagement, planning, and zoning tools; clients include the City of London, Westminster, Leeds, and Camden Councils.
- **2024-06** — Raised $40M Series C led by StepStone Group and launched a new generative AI Assistant to accelerate AI-driven trust-building for local government.
- **2024-10** — Launched the inaugural nationwide Public Safety Confidence Index with the National Policing Institute.

## Links

- Website: https://zencity.io
- LinkedIn: https://www.linkedin.com/company/zencity
- Twitter/X: https://twitter.com/zencityio
- Facebook: https://www.facebook.com/ZencityOfficial/

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Profile page: https://yespress.io/zencity
Published by YesPress — https://yespress.io
Last updated: 2026-07-17