# ZEALS

> ZEALS is a Tokyo-born, San Francisco-expanded conversational commerce company building AI-powered chat experiences on LINE, Instagram, and Messenger. Its 'Chat Commerce' platform pairs human conversation designers with generative AI to turn ad clicks and DMs into measurable revenue for global enterprises like Toyota, Shiseido, and Dyson.

- **Founded:** 2014
- **Headquarters:** Tokyo, Japan (U.S. HQ: San Francisco, California)
- **Founders:** Masahiro 'Masa' Shimizu (Founder & CEO)
- **Team size:** ~300
- **Products:** ZEALS Chat Commerce, Click-to-Chat / Click-to-Experience Ads, Omakase.ai, Chat-to-CRM integrations
- **Notable:** Pioneered marketing chatbot services in Japan starting 2016, Closed Series E in 2022 to fund global expansion, Established U.S. entity ZEALS, Inc. in San Francisco in September 2022

## Products & services

- **ZEALS Chat Commerce** — Managed conversational platform that runs AI-driven chat flows on LINE, Instagram, and Messenger, combining conversation designers with automation.
- **Click-to-Chat / Click-to-Experience Ads** — Paid social ads that drop users straight into a branded chat conversation instead of a landing page.
- **Omakase.ai** — Generative AI agent product that lets brands deploy autonomous shopping assistants.
- **Chat-to-CRM integrations** — Connectors to Salesforce, Shopify, and major CRMs so chat-collected zero-party data flows into existing martech stacks.

## Achievements

- Pioneered marketing chatbot services in Japan starting 2016
- Closed Series E in 2022 to fund global expansion
- Established U.S. entity ZEALS, Inc. in San Francisco in September 2022
- Serves 400+ enterprise customers across 10+ industries

## Latest updates

- **2024-12** — Japan Times feature on AI-augmented Chat Commerce platform.
- **2024-09** — Brand refresh and expanded global site at zeals.ai.
- **2024-07** — Partnership with Klleon to add Digital Human tech to chat experiences.
- **2022-09** — U.S. subsidiary ZEALS, Inc. launched in San Francisco.
- **2022-05** — Series E close of ¥3.5B led by JIC Venture Growth Investments.

## Links

- Website: https://zeals.ai
- LinkedIn: http://www.linkedin.com/company/zeals-co-ltd
- Twitter/X: https://twitter.com/zeals_co_ltd
- Facebook: https://facebook.com/zeals.co.jp/

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Profile page: https://yespress.io/zeals
Published by YesPress — https://yespress.io
Last updated: 2026-05-22