# Yellow.ai

> Yellow.ai is an enterprise agentic-AI platform that automates customer and employee conversations across voice, chat, and email for more than 1,100 companies in 85+ countries. Founded in Bengaluru in 2016 and now headquartered in San Mateo, it pairs a multi-LLM 'Dynamic Automation Platform' with industry-tuned AI agents for BFSI, retail, healthcare, and utilities.

- **Founded:** 2016
- **Headquarters:** San Mateo, California, United States
- **Founders:** Raghu Ravinutala (CEO & Co-Founder), Jaya Kishore Reddy Gollareddy (CTO & Co-Founder), Rashid Khan (CPO & Co-Founder)
- **Team size:** ~900 employees
- **Products:** Dynamic Automation Platform (DAP), YellowG / Orchestrator LLM, Voice AI Agents, Industry AI Agents, Agent Assist & Inbox
- **Notable:** Named a Leader in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms, Crossed 1 billion conversations on the platform, Cut Domino's customer-resolution time by ~70% in a public case study

## Products & services

- **Dynamic Automation Platform (DAP)** — Generative-AI platform for building and deploying voice, chat, and email AI agents across 35+ channels.
- **YellowG / Orchestrator LLM** — Multi-LLM orchestration layer that routes queries to the best model for the job and grounds responses in enterprise data.
- **Voice AI Agents** — Real-time voice automation for contact centers with sentiment detection, language switching, and CRM integration.
- **Industry AI Agents** — Pre-built agents tuned for BFSI, retail, healthcare, utilities, and logistics.
- **Agent Assist & Inbox** — Co-pilot tools that summarize, suggest, and tone-shift live human-agent conversations.

## Achievements

- Named a Leader in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms
- Crossed 1 billion conversations on the platform
- Cut Domino's customer-resolution time by ~70% in a public case study
- Expanded HQ from Bengaluru to San Mateo following Series C

## Latest updates

- **2023-04** — Launched Dynamic Automation Platform (DAP) with multi-LLM orchestration and rebranded with a new logo.
- **2024** — Released YellowG and Orchestrator LLM, doubling down on agentic AI ahead of broader market adoption.
- **2025** — Expanded voice AI agent footprint across BFSI and retail with sentiment-aware, multilingual deployments.

## Links

- Website: https://yellow.ai
- LinkedIn: https://www.linkedin.com/company/yellowdotai
- Twitter/X: https://twitter.com/yellowdotai
- YouTube: https://www.youtube.com/c/Yellowai
- Instagram: https://www.instagram.com/yellow.ai_/
- Facebook: https://facebook.com/YellowDotAI

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Profile page: https://yespress.io/yellow-ai
Published by YesPress — https://yespress.io
Last updated: 2026-05-22