# Yatharth Jain

> Yatharth Jain is the Gurugram-based co-founder and CEO of Knowmax, an AI knowledge-management platform for customer-experience teams. His career includes business development and operations at GizmoHelp and KocharTech’s core team. At Knowmax, his public work centers on making organizational knowledge usable during customer interactions, with partnerships and integrations involving SAP, Exotel, Firstsource and Servion.

- **Role:** Co-founder & CEO at Knowmax
- **Organizations:** Knowmax, KocharTech, GizmoHelp
- **Education:** University of Mumbai, Spring Dale Senior School
- **Known for:** Led Knowmax as co-founder and CEO., Helped bring Knowmax to the SAP Store, with public credit from KocharTech founder Jitender Jain., Represented Knowmax in its Firstsource partnership announcement at the SOAR event in Orlando.

## Career timeline

- **2014-2016** — Business Development and Operations at GizmoHelp; employment directories report June 2014 to April 2016.
- **2015** — Joined KocharTech’s core team; employment directories report June 2015.
- **2019** — Became co-founder and CEO of Knowmax; employment directories report 2019, with SignalHire giving July.
- **2023** — Knowmax participated in SAP.iO San Francisco’s cohort and became available on the SAP Store.
- **2025** — Announced Knowmax’s Firstsource partnership following a showcase at SOAR in Orlando; Exotel also announced a Knowmax partnership in February.
- **2026** — Knowmax and Servion announced a partnership and first joint customer deployment in Europe on August 28.

## Achievements

- Led Knowmax as co-founder and CEO.
- Helped bring Knowmax to the SAP Store, with public credit from KocharTech founder Jitender Jain.
- Represented Knowmax in its Firstsource partnership announcement at the SOAR event in Orlando.
- Led Knowmax during the Exotel and Servion partnership announcements.
- As of August 2026, the Servion announcement reported Knowmax serving more than 50 enterprise clients across 20 countries and guiding more than 500 million customer interactions.

## Latest updates

- **2026-08** — Knowmax and Servion announced a strategic partnership on August 28, with a first joint deployment at a Europe-headquartered IT service-management organization.
- **2026-05** — His Knowmax author archive lists “10 Best eGain Alternatives for Customer Service Teams in 2026,” dated May 6.
- **2025-02** — Exotel announced its Knowmax partnership on February 17. Jain also shared a Firstsource partnership announcement after the SOAR 2025 event in Orlando.

## Links

- Website: https://knowmax.ai/
- LinkedIn: https://www.linkedin.com/in/yatharthjain

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Profile page: https://yespress.io/yatharth-jain
Published by YesPress — https://yespress.io
Last updated: 2026-10-12