# Yalo

> Yalo sells enterprise conversational commerce software that lets brands market, sell and serve customers through WhatsApp and other channels. Its most documented use is B2B ordering for small retailers, connected to catalogs, customer data and sales systems.

- **Founded:** 2016
- **Headquarters:** San Francisco, United States
- **Founders:** Javier Mata (Founder and CEO)
- **Products:** Yalo platform, Oris, Iris, Agent Builder, Yalo Studio
- **Notable:** Coca-Cola FEMSA said it digitized more than one million shops by 2022; over 60% ordered frequently through WhatsApp., A Nestlé Mexico test reported a 5.3% lift in average ticket size., A Coca-Cola HBC Nigeria case study reported 20% higher average order value and 90% chat-to-order conversion.

## Products & services

- **Yalo platform** — Modular system for marketing, commerce, sales execution, loyalty and payments.
- **Oris** — AI sales agent for recommendations, promotions and order taking.
- **Iris** — AI marketing agent for personalized outreach.
- **Agent Builder** — Natural-language tool for making custom agents with business data.
- **Yalo Studio** — Commerce, Flow Builder, Engagement, Analytics and Sales Desk toolkit.

## Achievements

- Coca-Cola FEMSA said it digitized more than one million shops by 2022; over 60% ordered frequently through WhatsApp.
- A Nestlé Mexico test reported a 5.3% lift in average ticket size.
- A Coca-Cola HBC Nigeria case study reported 20% higher average order value and 90% chat-to-order conversion.
- Yalo says its platform has digitized over 4.4 million small businesses.

## Latest updates

- **2026-07** — Yalo published an El Palacio de Hierro AI personal-shopping case study.
- **2026-01** — Coca-Cola HBC Nigeria case study reported 20% higher average order value with Oris.
- **2025-09** — Yalo introduced Agent Builder.

## Links

- Website: https://www.yalo.ai/
- LinkedIn: https://www.linkedin.com/company/yalo/
- Twitter/X: https://twitter.com/yalochat
- YouTube: https://www.youtube.com/@yalo9979
- Facebook: https://www.facebook.com/yalochat/

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Profile page: https://yespress.io/yalo
Published by YesPress — https://yespress.io
Last updated: 2026-09-30