# Workstream

> Workstream is an HR, hiring and payroll platform built for the deskless economy - the 80 million Americans who clock in by the hour at restaurants, gyms, car washes and franchises. Founded in 2017 by three immigrants in San Francisco, it uses texting, voice AI and automation to cut time-to-hire by roughly 70% for chains like Burger King, Jimmy John's and Chick-fil-A franchisees.

- **Founded:** 2017
- **Headquarters:** San Francisco, California, United States
- **Founders:** Desmond Lim (Co-Founder & CEO), Max Wang (Co-Founder & CTO), Lei Xu (Co-Founder & CPO)
- **Team size:** ~280
- **Products:** Hiring & ATS, Voice AI, Onboarding, Payroll, Time & Scheduling
- **Notable:** 2024 Gold Stevie Award for Exceptional Customer Service, 96.4% Customer Satisfaction Score, Backed by celebrity investors including Mark Cuban, Jay-Z and Will Smith

## Products & services

- **Hiring & ATS** — Text-first applicant tracking with job posts that syndicate to Indeed, ZipRecruiter and Google for Jobs.
- **Voice AI** — AI that calls candidates back in English or Spanish, screens, schedules and chases no-shows.
- **Onboarding** — Mobile-first paperwork including I-9, W-4 and direct deposit, signed from a phone.
- **Payroll** — Full-service multi-EIN payroll with tax filing for franchise operators.
- **Time & Scheduling** — Geofenced clock-ins, AI-built shift schedules and overtime flagging.
- **Compliance & Benefits** — Labor law, ACA, predictive scheduling alerts plus benefits administration.

## Achievements

- 2024 Gold Stevie Award for Exceptional Customer Service
- 96.4% Customer Satisfaction Score
- Backed by celebrity investors including Mark Cuban, Jay-Z and Will Smith
- Surpassed $59M ARR in 2024, up from $38.5M in 2023
- Powers hiring for 170+ of the top quick-service restaurant brands

## Latest updates

- **2025-07** — Workstream rolled out Spanish and French SMS and onboarding flows.
- **2025-02** — CEO Desmond Lim featured by CNBC on fundraising lessons for millennial founders.
- **2024-09** — Voice AI generally available with bilingual English/Spanish mid-call switching.
- **2022-09** — Closed $60M Series B extension led by GGV Capital, total Series B at $108M.

## Links

- Website: https://www.workstream.us
- LinkedIn: https://www.linkedin.com/company/workstream-us
- Twitter/X: https://twitter.com/workstream_us
- YouTube: https://www.youtube.com/@workstream_us
- Instagram: https://www.instagram.com/workstream.us/
- Facebook: https://facebook.com/workstream.us/

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Profile page: https://yespress.io/workstream
Published by YesPress — https://yespress.io
Last updated: 2026-05-22