# WIZ.AI

> WIZ.AI is a Singapore-based enterprise voice AI company that builds generative-AI voice agents ("Talkbots") able to hold natural, human-like phone and messaging conversations in local Southeast Asian languages and accents - including Singlish, Bahasa Indonesia, Tagalog, Thai and Mandarin. Founded in 2019, it helps banks, telcos, insurers and other large enterprises automate customer service, collections, telemarketing and reminders across voice, chat and messaging channels, positioning itself as a local-first alternative to global contact-center automation vendors.

- **Founded:** 2019
- **Headquarters:** Singapore, Singapore
- **Founders:** Jianfeng Lu (Founder, Chairman & CEO), Jennifer Zhang (Co-Founder & President), Tony Zhu (Co-Founder & CTO)
- **Team size:** ~170 employees
- **Products:** Talkbot, Wizlynn, Quality Management (QM), Language Engine, WIZ AI Partner Solutions
- **Notable:** Among the first companies to deploy enterprise GenAI and LLM voice solutions in Southeast Asia, Built a Talkbot capable of understanding and speaking Singlish and other local dialects, Scaled to 300+ enterprise clients across 17 countries

## Products & services

- **Talkbot** — Generative-AI voice agent for outbound campaigns - smart reminders, debt/credit collection, telemarketing and lead generation - with human-like speech in local languages and accents.
- **Wizlynn** — Inbound call-handling voice AI with multi-agent service for FAQ resolution, IVR replacement and live-agent assistance.
- **Quality Management (QM)** — AI-driven call monitoring, compliance-focused quality assurance and automated conversation tagging for contact centers.
- **Language Engine** — Multilingual voice-agent customization supporting 16+ languages including Singlish, Bahasa Indonesia, Tagalog, Thai, Mandarin and English.
- **WIZ AI Partner Solutions** — End-to-end implementation and AI-partner services helping Southeast Asian enterprises deploy and expand GenAI customer-engagement use cases.

## Achievements

- Among the first companies to deploy enterprise GenAI and LLM voice solutions in Southeast Asia
- Built a Talkbot capable of understanding and speaking Singlish and other local dialects
- Scaled to 300+ enterprise clients across 17 countries
- Processing 100M+ AI voice calls per month
- Reported over 100% revenue growth across 2024-2025
- Achieved SOC 2 Type II, PCI DSS and ISO 27001/27017/27018 certifications
- Closed a Series B extension led by Japan's SMBC in November 2025

## Latest updates

- **2025-11** — Closed a Series B funding round of tens of millions USD led by SMBC Asia Rising Fund, with Beacon VC, SMIC SG Holdings, Singtel Innov8 and Granite Asia participating, to scale its enterprise AGI voice platform globally.
- **2025-11** — Announced plans to expand into new emerging markets including Latin America and to build out AI Partner Solutions for Southeast Asian enterprises.
- **2026-02** — Profiled by Insignia Business Review for seven years of AI innovation, from Talkbots to enterprise AGI transformation platform.

## Links

- Website: https://wiz.ai
- LinkedIn: https://www.linkedin.com/company/wiz-ai
- Twitter/X: https://twitter.com/whizdotai
- Facebook: https://facebook.com/wiz-ai-107918571172303

---

Profile page: https://yespress.io/wiz-ai
Published by YesPress — https://yespress.io
Last updated: 2026-07-24