# Welkin Health

> Welkin Health is a San Francisco healthcare software company whose configurable CRM/EHR helps care teams run longitudinal programs, automate recurring work, communicate across channels, and connect clinical data. Its defining move was abandoning the narrow idea of a diabetes coaching app to build the operating layer behind many kinds of care programs.

- **Founded:** 2013
- **Headquarters:** San Francisco, United States
- **Founders:** Chase Hensel (Co-founder and former CEO), Gideon Wald (Co-founder and former CTO)
- **Products:** Welkin Care Management Platform, Welkin Designer, Patient-Facing App, Unified Inbox, Data Views and AI Data View
- **Notable:** Raised a $17.5 million Series B in 2019, bringing reported total funding at the time to about $30 million., More than doubled its customer base between its 2017 Series A and 2019 Series B, while headcount grew from 15 to 50 according to contemporary reporting., CHCN's 13-user survey found 93% agreed Welkin was easy to use; among prior CareNote users, 100% agreed.

## Products & services

- **Welkin Care Management Platform** — A configurable healthcare CRM/EHR for longitudinal care, combining patient records, care plans, tasks, assessments, encounters, permissions and analytics.
- **Welkin Designer** — A codeless environment for administrators to configure care programs, forms, roles, workflows and automations without routine engineering tickets.
- **Patient-Facing App** — A customizable patient interface for communication, assessments, forms, care-plan information and self-management experiences.
- **Unified Inbox** — A role-aware communications hub for SMS, email, chat, WhatsApp, video and phone context, with routing and team queues.
- **Data Views and AI Data View** — Role-specific, no-code tables, charts and document views, plus clearly labeled AI-generated patient-record summaries configured by administrators.

## Achievements

- Raised a $17.5 million Series B in 2019, bringing reported total funding at the time to about $30 million.
- More than doubled its customer base between its 2017 Series A and 2019 Series B, while headcount grew from 15 to 50 according to contemporary reporting.
- CHCN's 13-user survey found 93% agreed Welkin was easy to use; among prior CareNote users, 100% agreed.
- Handspring Health used Welkin while expanding from one state to six, increasing therapist access sixfold and growing its care-program count from six to nine.
- Maintains HIPAA, GDPR, PIPEDA and SOC 2 materials through a public trust center, including annual SOC 2 Type II audit notices.
- Named among TIME and Statista's World's Top HealthTech Companies of 2025, according to Welkin's company announcement.

## Latest updates

- **2026-08** — Launched Data Views, including configurable role-based tables, charts and documents plus an AI Data View that produces labeled, time-stamped summaries grounded in patient records.
- **2026-05** — Introduced a unified, role-aware Inbox combining patient context with routing and queues across multiple communication channels.
- **2026-02** — Published its approach to multi-region healthcare programs, positioning global hosting, GDPR support and customization for international expansion.
- **2025-10** — Added HIN secure email for Swiss healthcare communications and expanded two-way Google Calendar synchronization.
- **2025** — Expanded positioning for implantable medical-device companies and AI-first health products, emphasizing telemetry, post-implant workflows and compliant backend infrastructure.

## Links

- Website: https://welkinhealth.com/
- LinkedIn: https://www.linkedin.com/company/welkin-health
- Twitter/X: https://twitter.com/WelkinHealth
- YouTube: https://www.youtube.com/channel/UCMyCSi-bkwnsvozauz7A7nw
- Facebook: https://www.facebook.com/welkinhealth

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Profile page: https://yespress.io/welkin-health
Published by YesPress — https://yespress.io
Last updated: 2026-09-24