# Waites

> Waites is a Cincinnati industrial technology company that combines rugged vibration and temperature sensors, machine-learning models, a cloud dashboard, and round-the-clock human vibration analysts to spot equipment faults before they become production-stopping failures. Its full-service condition-monitoring system is sold to asset-heavy enterprises in manufacturing, logistics, mining, food and beverage, pharmaceuticals, utilities, and related sectors, with rapid deployment and documented avoided-downtime savings at customers including Owens Corning, Domtar, and Buzzi Unicem USA.

- **Founded:** 2006
- **Headquarters:** Cincinnati, United States
- **Founders:** Andrew Waites (Co-Founder), Rob Ratterman (Co-Founder and CEO)
- **Team size:** Approximately 280 employees according to supplied company data; Waites does not publish a current audited headcount.
- **Products:** Waites Full-Service Condition Monitoring, SM7, S4B, SV5, Waites Dashboard and mobile apps
- **Notable:** Deployed more than 500,000 sensors across six continents., Collected more than 13 trillion machine readings and reports adding about 10 billion readings per day., Reports 99.92% defect-detection coverage using AI plus certified CAT II-IV analyst review.

## Products & services

- **Waites Full-Service Condition Monitoring** — An end-to-end service combining deployment, 24/7 wireless vibration and temperature monitoring, AI anomaly detection, certified CAT II-IV analyst review, plain-language alerts, and follow-through to resolution.
- **SM7** — A flagship wireless reliability sensor for critical and hazardous assets, with an IP69K enclosure, Class I Division 1 certification, high-frequency vibration capture, ultrasonic demodulation, and low-speed fault detection.
- **S4B** — A compact tethered sensor designed for constrained or washdown environments, retaining high-frequency vibration and ultrasonic fault-detection capabilities.
- **SV5** — A compact IP67 tethered sensor providing tri-axis vibration and temperature monitoring for space-constrained equipment.
- **Waites Dashboard and mobile apps** — Web and mobile interfaces for asset health, vibration analysis, alarms, action items, savings tracking, and communication with Waites analysts; both full-service and self-service apps are publicly listed.
- **Waites + MaintainX integration** — A two-way workflow that turns analyst-verified Waites alerts into prioritized MaintainX work orders and synchronizes comments and status between the systems.

## Achievements

- Deployed more than 500,000 sensors across six continents.
- Collected more than 13 trillion machine readings and reports adding about 10 billion readings per day.
- Reports 99.92% defect-detection coverage using AI plus certified CAT II-IV analyst review.
- Owens Corning attributed more than $11.2 million in avoided costs and 5,376 hours of avoided downtime to a critical early detection, then expanded the program across 24 facilities.
- A global e-commerce and logistics deployment across 13 fulfillment centers reported a 40% reduction in lost production hours, $15.2 million in savings, and 143% first-year ROI.
- Domtar reported 483 hours of downtime avoided in one year across more than 600 assets.
- Buzzi Unicem USA reported more than $1 million in avoided downtime savings and planned expansion to more than 500 sensors across its plants.
- Won a 2026 TITAN Innovation Award in the Innovation in Manufacturing Technology category.

## Latest updates

- **2026-06** — Waites was named a TITAN Innovation winner in the Innovation in Manufacturing Technology category.
- **2026-04** — The Waites Self-Service Dashboard Android app was updated, reflecting continued support for a customer-configurable monitoring option.
- **2026-03** — Waites published an updated SM7-1150 sensor specification sheet.
- **2026-02** — Industry coverage highlighted the Waites-MaintainX integration as an end-to-end predictive maintenance and work-execution workflow.
- **2025-12** — Waites and MaintainX announced their partnership and two-way integration for automated, analyst-verified maintenance work orders.
- **2025-09** — Waites published its Owens Corning case study documenting an avoided $11.24 million loss and 5,376 hours of avoided downtime.

## Links

- Website: https://waites.net
- LinkedIn: https://www.linkedin.com/company/waites-wireless/
- YouTube: https://www.youtube.com/@WaitesSensorTechnologies
- Facebook: https://www.facebook.com/WaitesSensorTechnologies

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Profile page: https://yespress.io/waites
Published by YesPress — https://yespress.io
Last updated: 2026-08-13