# Vonage

> Vonage is a cloud communications company that lets businesses and developers add voice, video, SMS, messaging and network-based verification to their apps and customer operations. Once a pioneer of home internet phone service, it reinvented itself as a platform business built on APIs, unified communications and contact-center software, and is now a wholly owned subsidiary of Ericsson operating as its Global Communications Platform.

- **Founded:** 1998
- **Headquarters:** Holmdel, New Jersey, USA
- **Founders:** Jeff Pulver (Founder (as Min-X.com)), Jeffrey A. Citron (Co-founder & former CEO), Carlos Bhola (Co-founder & former President)
- **Team size:** Approximately 2,000-2,500 employees (1,001-10,000 range reported)
- **Products:** Communications APIs (formerly Nexmo), Video API (formerly TokBox / OpenTok), Unified Communications (UCaaS), Contact Center (CCaaS, formerly NewVoiceMedia), Network APIs
- **Notable:** Grew from a consumer VoIP provider into a global cloud communications platform through a decade of acquisitions., Acquired by Ericsson for $6.2 billion in 2022 - one of the largest CPaaS deals in the sector., Named a Visionary and a Customers' Choice for CPaaS by Gartner in 2025.

## Products & services

- **Communications APIs (formerly Nexmo)** — Programmable voice, SMS, messaging, WhatsApp, verification and video APIs developers embed into their own applications.
- **Video API (formerly TokBox / OpenTok)** — Programmable, embeddable live video for telehealth, remote work, education and social apps.
- **Unified Communications (UCaaS)** — Cloud phone system, messaging and meetings for business teams working from anywhere.
- **Contact Center (CCaaS, formerly NewVoiceMedia)** — Cloud contact-center software with Salesforce integration, AI routing and analytics.
- **Network APIs** — CAMARA-standard APIs that expose carrier network capabilities such as SIM Swap detection and number verification for fraud prevention.
- **Fraud Protection / Fraud Defender** — AI-assisted fraud prevention combining SIM Swap, Verify and Number Insight APIs.
- **AI Studio / conversational AI** — Low-code tools for building conversational voice and messaging bots across channels.

## Achievements

- Grew from a consumer VoIP provider into a global cloud communications platform through a decade of acquisitions.
- Acquired by Ericsson for $6.2 billion in 2022 - one of the largest CPaaS deals in the sector.
- Named a Visionary and a Customers' Choice for CPaaS by Gartner in 2025.
- Built a developer ecosystem of more than 1.6 million registered developers.
- Among the first UCaaS providers to embrace CPaaS via the 2016 Nexmo acquisition.
- Early mover on CAMARA-based Network APIs, embedding SIM Swap and verification into carrier networks.

## Latest updates

- **2026-07** — Ericsson named Christophe Van de Weyer as CEO of Vonage and Head of Business Area Global Communications Platform, effective as Niklas Heuveldop steps down on August 15, 2026.
- **2025-01** — Van de Weyer joined Vonage in 2025, focusing on profitable growth in CPaaS and Network APIs.
- **2025-03** — Vonage marked its 10th year at Enterprise Connect showcasing integrated UC + Contact Center with customer GAF.
- **2025-01** — Named a Visionary and Customers' Choice for CPaaS in Gartner assessments.
- **2024-02** — Announced expanded Communications and Network API collaboration with AWS, including AI-powered fraud protection.

## Links

- Website: https://www.vonage.com/
- LinkedIn: https://www.linkedin.com/company/vonage
- Twitter/X: https://twitter.com/vonage
- GitHub: https://github.com/Vonage
- YouTube: https://www.youtube.com/user/vonage
- Instagram: https://www.instagram.com/vonage/
- Facebook: https://www.facebook.com/vonage

---

Profile page: https://yespress.io/vonage
Published by YesPress — https://yespress.io
Last updated: 2026-07-30