# Vladimir Sandera

> Vladimír Šandera is a Brno-based software entrepreneur, Smartsupp co-founder and former CEO, Smartlook co-founder, and ABUGO co-founder and shareholder. His work spans remote technical support, international SaaS growth and commerce software. In his August 2026 departure announcement, he described leaving day-to-day work at Smartsupp and taking a sabbatical to explore new business interests.

- **Role:** Co-founder and shareholder at ABUGO; former CEO at Smartsupp
- **Organizations:** Smartsupp, ABUGO, Smartlook, Vronli, Servis Na Klik, AVG, SaaS Movement
- **Education:** Bachelor’s degree, IT Management, Brno University of Technology, Erasmus exchange, International Marketing and Management, École Supérieure de Commerce IDRAC Lyon
- **Known for:** Helped build Smartsupp into an international customer communication SaaS business., Smartsupp reported annual revenue of CZK 4.8 million for 2015, up from CZK 800,000 in 2014., Co-founded Smartlook, acquired by Cisco in June 2023.

## Career timeline

- **2008** — Student summer job at the Pines Lodge hotel in Beaver Creek, Colorado.
- **2009-2010** — Technical support specialist at AVG.
- **2010-2013** — Founded and led Vronli, including the Servis Na Klik remote computer support service.
- **2013** — Joined the founding team of Smartsupp with Petr Janošík and Dušan Kmeť; his LinkedIn lists April 2013 as the start of his COO and co-founder role.
- **2015-2017** — Lists a Smartlook co-founder role during the product’s early years.
- **2018-2019** — Organised the SaaS Movement conference in Brno.
- **2020-2024** — LinkedIn lists the Smartsupp CEO role from January 2020 to July 2024. His later departure retrospective describes six years as CEO; the two accounts differ in period length.
- **2023** — Cisco completed its acquisition of Smartlook on June 29.
- **2024** — Smartsupp joined Shopsys, Reservio and Survio in founding ABUGO; announcement published October 2.
- **2026** — Discussed acquisition work at ABUGO in a February podcast; announced his Smartsupp departure and a sabbatical in an August LinkedIn post, while retaining ABUGO shares.

## Achievements

- Helped build Smartsupp into an international customer communication SaaS business.
- Smartsupp reported annual revenue of CZK 4.8 million for 2015, up from CZK 800,000 in 2014.
- Co-founded Smartlook, acquired by Cisco in June 2023.
- Co-founded ABUGO, combining Smartsupp, Shopsys, Reservio and Survio in 2024.
- In his departure retrospective, reported Smartsupp ARR growth from CZK 16 million to CZK 72 million during his leadership.

## Latest updates

- **2026-02** — Appeared on Fakturoid’s Robotí podcast to discuss Smartsupp’s early years, internationalisation, Smartlook and acquisitions at ABUGO.
- **2026-08** — Announced leaving Smartsupp after 13 years, taking a sabbatical and remaining an ABUGO shareholder. The August 19 publication date is derived from the LinkedIn activity identifier; the text says he left the previous month.

## Links

- LinkedIn: https://www.linkedin.com/in/vladimirsandera/
- Twitter/X: https://x.com/VladimirSandera

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Profile page: https://yespress.io/vladimir-sandera
Published by YesPress — https://yespress.io
Last updated: 2026-10-16