# Vitel Global

> Vitel Global is a New Jersey business communications company offering cloud phone systems, video meetings, SMS, WhatsApp messaging and integrations with CRM and recruiting software. Its platform increasingly includes AI tools for call handling, summaries, appointment scheduling and customer follow-up.

- **Founded:** 2009
- **Headquarters:** South Plainfield, United States
- **Products:** Hosted PBX / Vitel Business Phone, Mobile and desktop softphones, Vitel Meet, Vitel SMS, CRM integrations
- **Notable:** Inc. 5000 No. 4,471 in 2021., Inc. 5000 No. 4,937 in 2022., Inc. 5000 No. 4,529 in 2023.

## Products & services

- **Hosted PBX / Vitel Business Phone** — Cloud calling with extensions, routing, voicemail, recording, administration, mobile and desktop access, and IP-phone support; 2012 is the hosted PBX milestone in the company timeline.
- **Mobile and desktop softphones** — Apps enabling employees to use business calling outside the office; date follows company timeline.
- **Vitel Meet** — Video meetings, screen sharing and collaboration, now advertised with transcripts, summaries and action items; 2018 follows company timeline.
- **Vitel SMS** — Business text messaging using company numbers.
- **CRM integrations** — Call logging and communication connections for Salesforce, HubSpot, Zoho and other platforms.
- **Omnichannel communications** — Voice, SMS and digital customer interactions managed through a shared interface.
- **Business WhatsApp** — Centralized WhatsApp business messaging, automation and customer conversations.
- **Communication APIs** — Embed calling, messaging and notifications in business applications.
- **AI communication tools** — AI-assisted call handling, conversation summaries and interaction assistance; company timeline places this milestone in 2025.
- **Vitel Barry** — AI receptionist advertised for answering calls, capturing leads, booking appointments, routing and human handover.
- **Vitel AI Assistants** — Named assistants include Sally for WhatsApp, Perry for email, Otto for meeting summaries, Callie for voice, Ellie for support, Leo for sales and Polly for avatar chat.
- **Hosting and business email** — Website hosting, business email and domain support appear in the current service catalog.

## Achievements

- Inc. 5000 No. 4,471 in 2021.
- Inc. 5000 No. 4,937 in 2022.
- Inc. 5000 No. 4,529 in 2023.
- Inc. 5000 No. 3,667 in 2024.
- Listed in the USPAACC Fast 100 Asian American Business Award 2023 winner poster.

## Latest updates

- **2026-03** — The Vitel Meet Google Play listing records a March 3, 2026 update.
- **2026-07** — The main Vitelglobal Android listing records a July 28, 2026 update described as a stability improvement.
- **2026-10** — Observed current catalog includes named AI assistants Barry, Callie, Ellie, Leo, Polly, Perry, Sally and Otto. Observation date, not a verified launch date.

## Links

- Website: https://www.vitelglobal.com/
- LinkedIn: https://www.linkedin.com/company/vitel-global/
- Twitter/X: https://twitter.com/vitel_global
- YouTube: https://www.youtube.com/channel/UCrh3B9VT9xZkPsQNlyTjsxw
- Instagram: https://www.instagram.com/vitelglobalcommunications/
- Facebook: https://www.facebook.com/VitelGlobal

---

Profile page: https://yespress.io/vitel-global
Published by YesPress — https://yespress.io
Last updated: 2026-10-25