# Vitally

> Vitally is a Brooklyn-based customer success platform for B2B SaaS companies. Founded in 2017 by Jamie Davidson and Patrick Vatterott, it pulls product usage, support, and CRM data into one workspace so customer success teams can spot churn risk, run playbooks, and grow existing accounts. Backed by Andreessen Horowitz, Next47, and HubSpot Ventures with about $40 million raised, it competes in a field that includes Userpilot, Userlane, and Common Room as the industry shifts from chasing new logos to keeping and expanding the ones it already has.

## Achievements

- Raised roughly $40 million across five rounds from investors including Andreessen Horowitz, Next47, HubSpot Ventures, and NewView Capital.
- Named G2's #1 Customer Success Platform for Best Results across multiple 2024 quarters.
- Serves B2B SaaS customers including Segment, Productboard, Calendly, Mixpanel, and Zapier.
- Reports helping 600+ companies scale their customer success operations.

## Latest updates

- **2024-01** — Recognized as G2's #1 Customer Success Platform for Best Results and rolled out AI features aimed at cutting manual data entry for CS teams.
- **2023-02** — Closed a $30M Series B led by Next47 to expand its platform and team.

## Links

- Website: https://www.vitally.io/
- LinkedIn: https://www.linkedin.com/company/vitally-io/
- Twitter/X: https://twitter.com/vitally_io

---

Profile page: https://yespress.io/vitally-keeping-customers-whole-game
Published by YesPress — https://yespress.io
Last updated: 2026-08-07