# Vital

> Vital is a digital health company that uses artificial intelligence and large language models to improve the patient experience inside emergency departments and hospitals. Founded by Mint.com creator Aaron Patzer and emergency physician Dr. Justin Schrager, its consumer-grade software predicts ER wait times, translates clinical jargon into plain language, automates discharge and follow-up communication, and reduces clinician workload. Vital reads directly from hospital EHRs through FHIR/HL7 integrations and is used by 100+ hospitals and roughly 20-30 health systems, serving more than 5 million patients a year.

- **Founded:** 2017
- **Headquarters:** Claymont, Delaware, United States (remote-first)
- **Founders:** Aaron Patzer (Co-Founder & CEO (creator of Mint.com)), Dr. Justin Schrager (Co-Founder & Chief Medical Officer (emergency physician))
- **Team size:** ~65 employees
- **Products:** Vital Emergency (ERAdvisor), Vital Inpatient (CareAdvisor), Doctor-to-Patient Translator, Vital Urgent Care, Vital Guard
- **Notable:** KLAS 2024 Top 20 Emerging Solutions Award, Pinnacle 2026 Diamond Award, Surpassed 1,000,000 users in 2023

## Products & services

- **Vital Emergency (ERAdvisor)** — AI software for the emergency department that predicts wait times, explains test results in plain language, and improves follow-up and medication adherence to reduce 'left without being seen' rates.
- **Vital Inpatient (CareAdvisor)** — An individualized care experience for hospitalized patients and their families that keeps them engaged between rounds and powers clinical decision support for staff.
- **Doctor-to-Patient Translator** — A free public web tool at vital.io/translate that uses LLMs and NLP to rewrite lab results, imaging reports, physician notes and discharge summaries at a 5th-grade reading level. No download or registration; runs on HIPAA/HITRUST-compliant cloud.
- **Vital Urgent Care** — Patient-facing experience software tailored to urgent care settings.
- **Vital Guard** — AI tooling focused on flagging and managing incidental findings and care safety.
- **Vital Access / Vital Care Team** — Tools for patient access and care-team coordination across the visit lifecycle.

## Achievements

- KLAS 2024 Top 20 Emerging Solutions Award
- Pinnacle 2026 Diamond Award
- Surpassed 1,000,000 users in 2023
- HIPAA compliant, HITRUST CSF certified, AICPA SOC 2
- Founded by the creator of Mint.com after its $170M acquisition by Intuit

## Latest updates

- **2023-03** — Raised $24.7M Series B led by Transformation Capital, bringing total funding to over $40M.
- **2023-07** — Surpassed 1,000,000 users with its AI-powered care experience technology.
- **2023-08** — Launched the free public Doctor-to-Patient Translator using LLMs to simplify medical jargon.
- **2024** — Named to the KLAS Top 20 Emerging Solutions list.

## Links

- Website: https://vital.io
- LinkedIn: https://www.linkedin.com/company/vital-software
- Twitter/X: https://twitter.com/Vital_EHR

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Profile page: https://yespress.io/vital-io
Published by YesPress — https://yespress.io
Last updated: 2026-06-10