# VIP (Vermont Information Processing)

> VIP develops software and data services for beverage suppliers, distributors and retailers. Its portfolio connects route accounting, warehouse operations, ordering, sales execution, pricing and analytics. Founded by Howard Aiken in 1972, the Colchester company became employee-owned in 2001, partnered with Warburg Pincus in 2025 and acquired Encompass Technologies in September 2026.

- **Founded:** 1972
- **Headquarters:** Colchester, United States
- **Founders:** Howard Aiken (Founder)
- **Products:** Beverage, iDIG, KARMA, OrderStream, Connect
- **Notable:** Developed its first application in 1976 and its first mobile sales application in 1998., Expanded from distributor software to supplier services in 2001., Acquired BizStride Logistics, eoStar and Backbar in 2022, and 99 Bottles in 2023.

## Products & services

- **Beverage** — Route accounting connecting distributor ordering, inventory, sales, pricing, financials and logistics.
- **iDIG** — Reporting and analytics for sales, depletions, inventory and retail execution.
- **KARMA** — Beverage-specific CRM, account records, tasks, surveys and field execution.
- **OrderStream** — Demand forecasting and suggested purchase orders incorporating stock, open orders, lead times and supplier constraints.
- **Connect** — B2B ecommerce for retailers to order from participating distributors, view invoices and make payments.
- **BizStride** — Routing, delivery planning and logistics analysis.
- **CCM** — Chain Call Management for chain authorizations, programs and execution tracking.
- **SRS** — Supplier Reporting System for daily distributor depletion and inventory visibility.
- **Price2.0 and PSM** — Supplier price planning and price structure management.
- **VIP Intelligence** — AI features embedded across existing VIP products, including reporting, ordering, search and routing.

## Achievements

- Developed its first application in 1976 and its first mobile sales application in 1998.
- Expanded from distributor software to supplier services in 2001.
- Acquired BizStride Logistics, eoStar and Backbar in 2022, and 99 Bottles in 2023.
- Completed the acquisition of Encompass Technologies on September 14, 2026.
- Silver Eagle Houston reports missed item mandates falling from 10% to 4% after adopting CCM; this is a customer testimonial, not a general performance guarantee.

## Latest updates

- **2026-10** — Appointed Emiliano Delucia Chief Product and Technology Officer on October 8, following the Encompass acquisition.
- **2026-09** — Announced completion of the Encompass Technologies acquisition on September 14.
- **2026-07** — Introduced VIP Intelligence on July 23; AI Reporting in iDIG was described as available in beta at launch.
- **2026-04** — Announced expanded AI investment, a company-wide AI Week and its Empowering Smart Decisions tagline.

## Links

- Website: https://www.vipinsights.com/
- LinkedIn: https://www.linkedin.com/company/vermont-information-processing

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Profile page: https://yespress.io/vip-vermont-information-processing
Published by YesPress — https://yespress.io
Last updated: 2026-10-16