# Vibes

> Vibes sells mobile engagement software and direct carrier messaging connectivity. Brands use its platform for SMS, MMS, RCS, mobile wallet passes and push notifications, while messaging providers use Vibes Connect for delivery infrastructure. Its customers include Chipotle, Lids, Topgolf and Polo Ralph Lauren.

- **Founded:** 1998
- **Headquarters:** Chicago, United States
- **Founders:** Jack Philbin (Co-Founder & CEO), Alex Campbell (Co-Founder & Chief Innovation Officer)
- **Products:** Vibes Platform, Vibes Connect, RCS Studio Self-Serve, Vibes Nexus, Mobile Wallet
- **Notable:** The Chipotle case study reports SMS click-through at four times email and over three million saved wallet loyalty cards., The Lids case study reports 7,000 new SMS subscribers from 16,500 sweepstakes entries., Acquired Red Fish Media in December 2016; financial terms were not disclosed.

## Products & services

- **Vibes Platform** — Mobile campaign software for SMS, MMS, RCS, wallet passes and push, with audience tools, analytics, integrations and customer success support.
- **Vibes Connect** — Direct carrier aggregation and APIs for SMS, MMS and RCS, including short codes, toll-free numbers and 10DLC.
- **RCS Studio Self-Serve** — RCS agent provisioning, visual flow building and message delivery. Starts at $149/month; published ecosystem fees are $100 for business verification and $500 for carrier provisioning.
- **Vibes Nexus** — AI-assisted message copy, segmentation and send-date/send-time recommendations within the platform.
- **Mobile Wallet** — Create and update Apple Wallet and Google Wallet offers, loyalty cards, tickets and other passes.

## Achievements

- The Chipotle case study reports SMS click-through at four times email and over three million saved wallet loyalty cards.
- The Lids case study reports 7,000 new SMS subscribers from 16,500 sweepstakes entries.
- Acquired Red Fish Media in December 2016; financial terms were not disclosed.
- Published RCS Studio Self-Serve launch announcement updated July 16, 2026.

## Latest updates

- **2026-07** — Self-serve RCS Studio announcement updated July 16, with credit-card signup and plans from $149/month.
- **—** — Customer stories accessed October 2026 describe Lids and Ashley Stewart adding RCS during 2026.

## Links

- Website: https://www.vibes.com/
- LinkedIn: https://www.linkedin.com/company/vibes-media
- Twitter/X: https://twitter.com/Vibes
- GitHub: https://github.com/vibes
- YouTube: https://www.youtube.com/@VibesMobile
- Facebook: https://facebook.com/VibesMedia

---

Profile page: https://yespress.io/vibes
Published by YesPress — https://yespress.io
Last updated: 2026-10-24