# Verloop.io

> Verloop.io is a Bengaluru-based conversational AI platform that automates customer support, sales, and marketing conversations across chat and voice. Founded in 2015 by Gaurav Singh, it builds AI-powered chatbots and voice agents that handle inbound and outbound interactions in 80+ languages for unicorns and Fortune 500 companies across India, Southeast Asia, MENA, and the US. In July 2026 it was acquired by Mukesh Bansal-led Nurix AI to form a combined voice-and-chat automation platform handling more than 20 million customer interactions a month.

- **Founded:** 2015
- **Headquarters:** Bengaluru, Karnataka, India
- **Founders:** Gaurav Singh (Founder & CEO), Piyush Mishra (Co-founder / former CTO)
- **Team size:** ~110 employees
- **Products:** AI Chatbots, Voice AI Agents, Agent Assist / Co-pilot, Sparks (Auto QA), Omnichannel Support Suite
- **Notable:** Acquired by Mukesh Bansal-led Nurix AI in July 2026 to build a unified voice-and-chat enterprise AI platform., Named a Leader and High Performer in G2's Spring 2025 report, earning 50+ badges across 15 categories., Supports automated conversations in 80+ languages across chat and voice.

## Products & services

- **AI Chatbots** — No-code/low-code conversational chatbots for websites and messaging apps that deflect repetitive queries and qualify leads across 80+ languages.
- **Voice AI Agents** — Enterprise voice AI agents that automate inbound and outbound phone calls, using ASR trained on 1,000+ hours of calls to handle accents, noise and intent.
- **Agent Assist / Co-pilot** — Real-time assistance that suggests responses and surfaces knowledge to human agents during live conversations.
- **Sparks (Auto QA)** — Generative-AI quality-audit system that evaluates 100% of agent conversations across voice and chat using custom scorecards, sentiment analysis and compliance checks.
- **Omnichannel Support Suite** — Live chat, chatbot, WhatsApp, IVR, call routing, ticketing, knowledge-base management, real-time analytics and 1,000+ integrations.

## Achievements

- Acquired by Mukesh Bansal-led Nurix AI in July 2026 to build a unified voice-and-chat enterprise AI platform.
- Named a Leader and High Performer in G2's Spring 2025 report, earning 50+ badges across 15 categories.
- Supports automated conversations in 80+ languages across chat and voice.
- Accelerated by Y Combinator (Track'17).
- Serves 200+ businesses including unicorns and Fortune 500 companies across four regions.

## Latest updates

- **2026-07** — Nurix AI, led by Mukesh Bansal, acquired Verloop.io; founder Gaurav Singh joins Nurix's leadership to oversee product strategy, enterprise go-to-market and AI agent development. Combined platform to automate 20M+ interactions monthly.
- **2025-04** — Recognized as a Leader and High Performer in G2's Spring 2025 report with 50+ badges.
- **2024** — Launched Sparks, a generative-AI auto-QA product, and expanded its enterprise Voice AI platform supporting 80+ languages.

## Links

- Website: https://verloop.io
- LinkedIn: https://www.linkedin.com/company/verloopio
- Twitter/X: https://twitter.com/verloopio
- YouTube: https://www.youtube.com/c/Verloopio
- Facebook: https://facebook.com/verloopio/

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Profile page: https://yespress.io/verloop-io
Published by YesPress — https://yespress.io
Last updated: 2026-07-10