# Verint

> Verint is a Melville, New York-based enterprise software company that builds an open platform of AI-powered bots for customer experience (CX) automation. Its software analyzes behavioral and interaction data from contact centers, back offices, branches, websites and mobile apps to automate manual workflows, boost agent capacity and improve self-service. More than 80 of the Fortune 100 use Verint, and in 2025 the company agreed to be taken private by Thoma Bravo for roughly $2 billion.

- **Founded:** 1994
- **Headquarters:** Melville, New York, United States
- **Founders:** Comverse Technology (parent spinout) (Originating parent company), Dan Bodner (Founding CEO and Chairman)
- **Team size:** ~3,700 employees globally (approx. 4,400 per some sources), plus international contractors.
- **Products:** Verint Open Platform, Verint AI-Powered Bots (50+), Verint Intelligent Virtual Assistant (IVA), Workforce Engagement / Management (WFM), Speech and Text Analytics / Voice of the Customer
- **Notable:** Named winner, 'Best Use of Artificial Intelligence (AI)' at the 2024 CX Awards., AI ARR reached roughly 50% of total annual recurring revenue by 2025., Used by more than 80 of the Fortune 100.

## Products & services

- **Verint Open Platform** — An open CX automation platform, powered by the Verint Data Hub and Verint Da Vinci AI, that ingests behavioral and interaction data and runs AI-powered bots across the contact center, back office, branch, web and mobile.
- **Verint AI-Powered Bots (50+)** — A library of more than 50 specialized bots, each designed to fully or partially automate a step of a manual CX workflow - including agent copilots, quality, coaching and analytics bots.
- **Verint Intelligent Virtual Assistant (IVA)** — Conversational self-service that delivers actionable responses across channels in over 40 languages, going beyond basic Q&A.
- **Workforce Engagement / Management (WFM)** — Forecasting, scheduling, quality monitoring and coaching tools that optimize agent capacity and productivity.
- **Speech and Text Analytics / Voice of the Customer** — Analytics that mine interactions for insight, compliance signals and customer sentiment across channels.

## Achievements

- Named winner, 'Best Use of Artificial Intelligence (AI)' at the 2024 CX Awards.
- AI ARR reached roughly 50% of total annual recurring revenue by 2025.
- Used by more than 80 of the Fortune 100.
- Won a reported $11 million contract from a leading bank for an AI-powered agent copilot bot (2024).
- Named an 'Enterprise Transformer' market leader in the 2025 APAC Contact Centre CX Platforms with AI Buyers Guide.
- Won TrustRadius 2026 Buyer's Choice awards for Contact Center and Workforce Management.

## Latest updates

- **2025-08** — Verint agreed to be acquired by Thoma Bravo for ~$2 billion ($20.50/share); deal expected to close in early 2026 and to combine Verint with Calabrio.
- **2025-09** — Held Engage 2025 and presented Global Customer Awards across five CX-automation and AI categories.
- **2025** — Recognized as an AI Vision and Capability leader in CrayonIQ's APAC Contact Centre CX Platforms with AI Buyers Guide.
- **2024-11** — Won a reported $11M contract from a leading bank for an AI-powered agent copilot bot.
- **2024-04** — Verint Open Platform won 'Best Use of AI' at the 2024 CX Awards.

## Links

- Website: https://www.verint.com
- LinkedIn: https://www.linkedin.com/company/verint
- Twitter/X: https://twitter.com/Verint
- YouTube: https://www.youtube.com/user/VerintSystems
- Facebook: https://www.facebook.com/verint

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Profile page: https://yespress.io/verint
Published by YesPress — https://yespress.io
Last updated: 2026-06-11