# Velvetech

> Velvetech is a US-based custom software and consulting company that builds and connects enterprise applications, AI tools, data platforms, and connected devices. Founded by Yuri Yushkov in 2004, it serves businesses from insurers and healthcare software providers to logistics and manufacturing companies through project delivery, dedicated teams, and staff augmentation.

- **Founded:** 2004
- **Headquarters:** Sunny Isles Beach, United States
- **Founders:** Yuri Yushkov (Founder and CEO)
- **Products:** Custom software and enterprise integration, AI, machine learning, and data engineering, Velvetel and contact center solutions, IoT and hardware engineering, Dedicated teams and staff augmentation
- **Notable:** Inc. Power Partner Awards honoree in 2023., RingCentral publicly named Velvetech as a voice analytics AI partner in November 2018., Insureon reported 45% lower call-handle time and over 50% higher customer conversion in RingCentral’s January 2019 release; Velvetech’s case study specifies a 52% lift.

## Products & services

- **Custom software and enterprise integration** — Web, mobile, SaaS, CRM, ERP, API integration, legacy modernization, and ongoing support.
- **AI, machine learning, and data engineering** — AI integration, predictive analytics, data pipelines, warehouses, business intelligence, and generative AI applications.
- **Velvetel and contact center solutions** — Telephony, CRM integration, real-time transcription, conversation intelligence, and contact center automation; company history dates its contact center product launch to 2018.
- **IoT and hardware engineering** — Connected device software, embedded development, circuit board design, cloud connectivity, and dashboards.
- **Dedicated teams and staff augmentation** — External delivery teams or individual specialists integrated into a client’s development organization.

## Achievements

- Inc. Power Partner Awards honoree in 2023.
- RingCentral publicly named Velvetech as a voice analytics AI partner in November 2018.
- Insureon reported 45% lower call-handle time and over 50% higher customer conversion in RingCentral’s January 2019 release; Velvetech’s case study specifies a 52% lift.
- Company reports 250+ employees and 1,000+ projects on its current website.
- Company reports Microsoft Solutions Partner designations in two areas in 2025.

## Latest updates

- **2026-05** — The 2025 recap, marked updated May 7, 2026, describes agentic capabilities in Velvetel and reports 37 staff additions during 2025. These are retrospective 2025 developments.
- **2026-05** — The Microsoft designation announcement, marked updated May 7, 2026, describes Data & AI (Azure) and Digital & App Innovation credentials; the year-end recap places attainment in 2025.

## Links

- Website: https://velvetech.com/
- LinkedIn: https://www.linkedin.com/company/velvetech
- Twitter/X: https://x.com/velvetech
- YouTube: https://www.youtube.com/@velvetech5214
- Instagram: https://www.instagram.com/velvetech/
- Facebook: https://www.facebook.com/velvetech/

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Profile page: https://yespress.io/velvetech
Published by YesPress — https://yespress.io
Last updated: 2026-10-26