# Velaris

> Velaris is a London-based, AI-native Customer Success platform built for mid-market and enterprise B2B SaaS companies. It gives post-sales teams a single system to see every account, predict churn and expansion, automate busywork like QBRs and reporting, and orchestrate personalized customer journeys. At its core is a proprietary context graph that keeps a live map of each account, so both people and AI agents can act on a reliable, real-time view of the customer.

- **Founded:** 2021
- **Headquarters:** London, United Kingdom
- **Founders:** Dilanka Kalutota (Co-Founder & CEO), Jose Fernandez-Castano (Co-Founder & COO)
- **Team size:** Approximately 50-100 employees
- **Products:** AI Copilot, View, Analyze, Orchestrate, Execute
- **Notable:** Raised €4.7M seed in 2022, led by Octopus Ventures, to launch its AI-driven customer success platform, Recognized by Gartner for AI-native post-sales leadership, 4.5-star ratings on G2 and Capterra

## Products & services

- **AI Copilot** — A natural-language interface that answers questions about any account and surfaces insights on demand.
- **View** — Centralized customer visibility bringing account data, usage, conversations and history into one place.
- **Analyze** — AI-powered health scoring, churn prediction and expansion signals across the customer base.
- **Orchestrate** — Workflow automation to build and run personalized customer journeys.
- **Execute** — Standardized process and project management for onboarding, renewals and repeatable playbooks.
- **AI Agents** — Context-aware autonomous agents that monitor accounts, listen to meetings, handle sales handovers and run custom tasks.
- **Context Graph** — A proprietary, continuously updated map of every account connecting data, usage, conversations, support activity, tasks and relationship history for humans and agents to act on.

## Achievements

- Raised €4.7M seed in 2022, led by Octopus Ventures, to launch its AI-driven customer success platform
- Recognized by Gartner for AI-native post-sales leadership
- 4.5-star ratings on G2 and Capterra
- ISO certified, AICPA SOC 2 and GDPR compliant
- Built a proprietary context graph and shipped context-aware AI agents

## Latest updates

- **2025-11** — Velaris recognized by Gartner as an AI-native post-sales vendor.
- **2025** — Launched context-aware AI Agents that monitor accounts, listen to meetings and handle sales handovers, powered by a proprietary context graph.

## Links

- Website: https://www.velaris.io
- LinkedIn: https://www.linkedin.com/company/velaris

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Profile page: https://yespress.io/velaris
Published by YesPress — https://yespress.io
Last updated: 2026-08-08