# Vasili Triant

> Vasili Triant is the CEO of UJET, an AI-powered cloud contact center platform backed by $183M in funding and built on Google Cloud. With over 20 years spanning Cisco, Serenova, LiveOps, and ShoreTel, he has navigated virtually every inflection point in enterprise communications - from on-premise PBX to cloud-native AI. Appointed sole CEO in April 2025 after serving as CBO, COO, and Co-CEO, Triant now leads UJET's push to reshape customer experience with agentic AI orchestration, deep CRM integration, and a mobile-first architecture that treats the smartphone as the default CX channel.

- **Role:** CEO at UJET
- **Organizations:** UJET, Cisco, Serenova, LiveOps, ShoreTel, Lake Travis Youth Sports Association
- **Nationality:** American
- **Education:** Bachelor of Business Administration, University of San Diego
- **Known for:** Named CEO of UJET in April 2025, completing a five-year ascent through CBO, COO, and Co-CEO roles, At Cisco, achieved the fastest contact center growth in over a decade through global alliances and enterprise cloud strategy, Led Serenova through a private equity carve-out, HQ relocation, full executive team rebuild, and new platform launch

## Career timeline

- **pre-2014** — Leadership roles at ShoreTel, the unified communications company later acquired by Mitel in 2017
- **pre-2017** — Led teams at LiveOps, a global BPO with 20,000+ agents
- **2017-2020** — Served as VP/GM of Contact Center at Cisco, achieving fastest growth in over a decade through global alliances and enterprise cloud strategy
- **pre-2020** — Served as CEO of Serenova, leading the cloud software company through a PE carve-out, HQ relocation from California to Austin, executive team rebuild, and new platform launch
- **2020-04** — Joined UJET as Chief Business Officer, spearheading global partnerships and alliances
- **2020-2023** — Promoted to Chief Operating Officer at UJET, overseeing all go-to-market activities including sales, channel, alliances, and customer success
- **2024-09** — Elevated to Co-CEO at UJET following $76M Series D funding round
- **2025-04-29** — Named sole CEO of UJET, signaling the company's next phase of growth and AI-driven market disruption

## Achievements

- Named CEO of UJET in April 2025, completing a five-year ascent through CBO, COO, and Co-CEO roles
- At Cisco, achieved the fastest contact center growth in over a decade through global alliances and enterprise cloud strategy
- Led Serenova through a private equity carve-out, HQ relocation, full executive team rebuild, and new platform launch
- Oversaw UJET's go-to-market expansion that established major channel partnerships with Intelisys, Avant, and Telarus
- Drove UJET's strategic partnership with Google Cloud, positioning the company as a preferred CCaaS partner
- Supported UJET's growth to power the world's largest elastic CCaaS tenant at 22,000 agents globally
- Led go-to-market through UJET's $183M total funding journey, including the $76M Series D in September 2024

## Latest updates

- **2026-03** — UJET announced Agentic Experience Orchestration (AXO) under Triant's leadership as CEO, a new framework for connecting contact center AI agents to customer workflows
- **2026-01** — Appeared on LeapfrogCX podcast as CEO to discuss the evolving CX landscape and UJET's AI strategy
- **2025-04** — Named sole CEO of UJET on April 29, 2025, succeeding Co-CEO arrangement following Series D
- **2024-09** — Elevated to Co-CEO of UJET following the company's $76M Series D funding round

## Links

- Website: https://ujet.cx
- LinkedIn: http://www.linkedin.com/in/vasilitriant
- Twitter/X: https://twitter.com/VasiliTriant
- Instagram: https://www.instagram.com/triantvasili/

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Profile page: https://yespress.io/vasili-triant
Published by YesPress — https://yespress.io
Last updated: 2026-05-22