# Urgently

> Urgently is a digital roadside and mobility assistance company that coordinates towing, jump-starts, lockouts, tire changes and related services for automakers, insurers, fleets, rental companies and drivers. Its software connects vehicle and location signals to a fragmented network of independent service providers, prices and dispatches jobs, and lets every party follow the rescue in real time. After a 2023 public listing, falling revenue and persistent losses pushed the company toward strategic alternatives; Agero acquired it in April 2026 for $5.50 per share, with Urgently becoming a wholly owned subsidiary.

- **Founded:** 2013
- **Headquarters:** Ashburn, United States
- **Founders:** Surendra Goel (Co-Founder), Lokesh Kumar (Co-Founder), Ric Fleisher (Co-Founder), Rick Robinson (Co-Founder), Chris Spanos (Co-Founder and former CEO), Luke Kathol (Co-Founder)
- **Team size:** Approximately 370 including employees and outsourced personnel in late 2024: 182 full-time remote employees and about 189 outsourced staff, primarily for call-center services.
- **Products:** Digital Service Management, Roadside and Towing, Automotive Solutions, Insurance Solutions, Fleet Management
- **Notable:** Ranked No. 12 on the 2019 Inc. 5000 after reporting 11,633% three-year revenue growth., Made the Inc. 5000 for three consecutive years., Secured strategic backing from BMW i Ventures, Porsche Ventures and Jaguar Land Rover's InMotion Ventures.

## Products & services

- **Digital Service Management** — A workflow for creating, dispatching, monitoring and completing roadside service requests across customer partners, drivers and service providers.
- **Roadside and Towing** — Towing, flat-tire help, battery jump-starts, lockouts, fuel delivery, winching and related mobility assistance.
- **Automotive Solutions** — White-label OEM and dealership integrations covering warranty service, diagnostics, customer support and roadside events.
- **Insurance Solutions** — Roadside programs with claims integration, policy management, risk assessment and cost controls for carriers.
- **Fleet Management** — Fleet tracking, maintenance scheduling, driver support and operational analytics for commercial operators.
- **Rental Car Services** — Integrated roadside support, location services and fleet optimization for rental businesses.
- **Consumer Membership** — A 24/7 U.S. roadside membership covering common rescues and selected travel benefits, subject to plan terms.

## Achievements

- Ranked No. 12 on the 2019 Inc. 5000 after reporting 11,633% three-year revenue growth.
- Made the Inc. 5000 for three consecutive years.
- Secured strategic backing from BMW i Ventures, Porsche Ventures and Jaguar Land Rover's InMotion Ventures.
- Completed the Otonomo merger and began Nasdaq trading under ULY in October 2023.
- Reported a 4.5-or-better annual customer satisfaction score from 2020 through 2022.
- Reported 13,712 active service-provider contracts at the end of 2024.
- Completed its sale to Agero on April 28, 2026.

## Latest updates

- **2025-03** — Signed a multi-year North American contract to provide light-duty towing, technology and related services for an unnamed on-demand roadside company.
- **2025-10** — Announced Sony Honda Mobility of America as a nationwide roadside-assistance partner for AFEELA drivers beginning in 2026.
- **2025-10** — Described new real-time weather and event intelligence for improving roadside dispatch decisions.
- **2025-11** — Introduced a new case-management app for customer partners.
- **2026-03** — Agreed to be acquired by Agero for $5.50 per share in cash.
- **2026-04** — Agero completed the acquisition; Urgently became its wholly owned subsidiary and ceased operating as an independent public company.

## Links

- Website: https://www.geturgently.com
- LinkedIn: https://www.linkedin.com/company/urgently
- Twitter/X: https://twitter.com/geturgently
- Facebook: https://www.facebook.com/geturgently

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Profile page: https://yespress.io/urgently
Published by YesPress — https://yespress.io
Last updated: 2026-08-20