# UJET — The Experience Center

> A brand manifesto from UJET arguing that the contact center should be reimagined as an 'experience center.' Rather than a cost center built to minimize customer contact, UJET frames CX as a source of loyalty and revenue. The video walks through a five-step platform: seamless channel blending across chat, call and text; a mobile SDK with biometric (Face ID) authentication; AI-powered automation and routing; agent assist with real-time transcription and next-best-action guidance; and real-time CRM sync that keeps no PII inside UJET. The core pitch: legacy systems solve tickets, UJET builds experiences.

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Profile page: https://yespress.io/ujet-cx/stop-solving-tickets-start-building-experiences
Published by YesPress — https://yespress.io
Last updated: 2026-07-01