# Spiral by UJET

> Spiral by UJET is a platform-agnostic conversational analytics product that ingests customer interactions and feedback across calls, chats, emails, surveys, reviews and social channels. It analyzes 100% of that unstructured data, builds an issue taxonomy automatically, detects specific and emerging problems, and lets teams query the findings in plain language so they can address root causes and reduce avoidable contacts.

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Profile page: https://yespress.io/ujet-cx/spiral-by-ujet-make-support-tickets-disappear
Published by YesPress — https://yespress.io
Last updated: 2026-08-15