# Turning Point Global Solutions

> Turning Point Global Solutions, known as TurningPoint, is a privately held software engineering and systems integration firm serving government agencies and commercial telecom providers. Its NiOS platform manages telecom inventory, orders and expenses, while its O2 products coordinate carrier interfaces, orders and analytics. It also delivers health IT modernization, managed services and business process outsourcing.

- **Founded:** 2002
- **Headquarters:** Rockville, United States
- **Founders:** Bangalore S. Shivacharan (Co-founder and Chief Executive Officer), David R. Hughes (Co-founder and Managing Partner)
- **Products:** NiOS - Network Inventory and Optimization Solution, O2CI - Carrier Interface Management, O2OM - Order Orchestration Order Management, O2BI - Business Intelligence, Health IT and systems integration
- **Notable:** NiOS entered production in 2004., CMMI Development V3.0 Maturity Level 5 appraisal renewed in 2024; Services V3.0 Level 3 appraisal announced in September 2026., NiOS FedRAMP Marketplace record lists certification since December 17, 2025, Class C (Moderate).

## Products & services

- **NiOS - Network Inventory and Optimization Solution** — Government-focused telecom inventory, ordering, billing validation, budget management and reporting platform, available as SaaS or deployed in a government data center; in production since 2004.
- **O2CI - Carrier Interface Management** — Automates number porting, provisioning and network connectivity ordering across trading partners. NUSO selection and nPort integration announced in 2025.
- **O2OM - Order Orchestration Order Management** — Configurable quote-to-cash order management across existing internal and external systems.
- **O2BI - Business Intelligence** — Configurable reporting, dashboards, visualizations and role-based access to enterprise data.
- **Health IT and systems integration** — Custom software engineering, Medicaid enterprise integration, data hubs, verification and validation, and public health support.
- **Managed mobility and telecom services** — Device procurement and distribution, wireless plan optimization, carrier management, billing audit and service desk support.
- **Professional services and business process outsourcing** — Engineering, cloud integration, IT operations and specialist teams that execute customer business workflows.

## Achievements

- NiOS entered production in 2004.
- CMMI Development V3.0 Maturity Level 5 appraisal renewed in 2024; Services V3.0 Level 3 appraisal announced in September 2026.
- NiOS FedRAMP Marketplace record lists certification since December 17, 2025, Class C (Moderate).
- ISO 9001:2015 and ISO/IEC 20000-1:2018 management system certifications; a reissued certificate records ISO/IEC 27001:2022.
- An unnamed federal managed mobility customer case study reports 3:1 ROI and a 2025 re-award; vendor-reported.

## Latest updates

- **2026-09** — September 28: announced Maryland education department Local Food Exchange development contract; deployment planned within the department’s AWS environment.
- **2026-09** — September 24: GAO partly sustained and partly denied TurningPoint’s protest of a DHS wireless services award to WidePoint; recommended reevaluation and a new award decision, not an award to TurningPoint.
- **2026-09** — September 16: announced CMMI Services V3.0 Maturity Level 3 appraisal.
- **2025-12** — December 19: announced NiOS FedRAMP authorization; official Marketplace records December 17 as the certification date.
- **2025-08** — August 20: announced NUSO selection of O2CI integrated with 10x People nPort.

## Links

- Website: https://www.tpgsi.com/
- LinkedIn: https://www.linkedin.com/company/turningpoint-global-solutions/
- Facebook: https://facebook.com/pages/Turningpoint-Global-Solutions/152267284814840

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Last updated: 2026-10-24