# Tucuvi

> Tucuvi is a clinical voice AI company that builds and operates an AI care management platform for hospitals and health systems. Its voice AI agent, LOLA, safely conducts patient phone conversations, runs clinical and care-coordination workflows such as post-surgical follow-ups and chronic care management, and escalates to human clinicians when needed. Founded in Madrid in 2019 by biomedical engineers Maria Gonzalez Manso and Marcos Rubio, Tucuvi is the first AI platform to earn European Class IIb Software as a Medical Device certification for both its voice agent and its care management platform. It serves more than 60 healthcare organizations across Europe, the UK and the US and has monitored over a million patients.

- **Founded:** 2019
- **Headquarters:** Madrid, Spain (with New York, USA office)
- **Founders:** Maria Gonzalez Manso (CEO & Co-Founder), Marcos Rubio (CTO & Co-Founder)
- **Team size:** ~72 employees
- **Products:** LOLA (Voice AI Agent), AI Care Management Platform, Clinical Protocol Configuration
- **Notable:** First AI platform to receive European Class IIb Software as a Medical Device (SaMD) certification for both its voice agent and its care management platform., Monitored over 1 million patients across Europe, the UK and the US., Reported up to 80% automation of nursing follow-up workflows.

## Products & services

- **LOLA (Voice AI Agent)** — A clinical-grade voice AI agent that autonomously conducts patient phone conversations, monitors symptoms, checks treatment adherence, follows validated clinical protocols, and escalates high-risk cases to human care teams in real time.
- **AI Care Management Platform** — A certified platform that orchestrates 50+ clinical and care-coordination workflows - post-surgical follow-ups, transitions of care, chronic care management, pre-operative assessments, screenings, scheduling and medication management - with monitoring, analytics and EHR integration.
- **Clinical Protocol Configuration** — Tooling that lets health systems configure and deploy dynamic, guideline-based protocols for the AI agent, with smart alerts and auditable logs.

## Achievements

- First AI platform to receive European Class IIb Software as a Medical Device (SaMD) certification for both its voice agent and its care management platform.
- Monitored over 1 million patients across Europe, the UK and the US.
- Reported up to 80% automation of nursing follow-up workflows.
- Reported 90%+ patient reach and engagement across high-complexity populations.
- Reported a 5.5% reduction in COPD readmissions at partner health systems.
- Raised $20M Series A in January 2026 led by Cathay Innovation and Kfund.
- Holds ISO 27001, ISO 13485 and related security/quality certifications; HIPAA and GDPR aligned.

## Latest updates

- **2026-01** — Raised $20M Series A led by Cathay Innovation and Kfund to accelerate go-to-market across Europe and the US and expand agentic AI capabilities.
- **2026-01** — Became the first AI platform to earn European Class IIb SaMD certification for both its voice agent and care management platform.
- **2025** — Refreshed brand and website, and opened a New York office to support US expansion.

## Links

- Website: https://tucuvi.com
- LinkedIn: http://www.linkedin.com/company/tucuvi
- Twitter/X: https://twitter.com/tucuvicare
- YouTube: https://www.youtube.com/@tucuvi
- Facebook: https://facebook.com/tucuidadorvirtual

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Profile page: https://yespress.io/tucuvi
Published by YesPress — https://yespress.io
Last updated: 2026-07-17