# Truora Inc.

> Truora is a Latin America-focused identity and customer engagement platform that helps companies verify users, run background checks, and onboard customers - largely through WhatsApp. Founded in 2018 by Twilio and McKinsey alumni and backed by Y Combinator, Accel, and Propel, it powers KYC and fraud prevention for Rappi, Bancolombia, Mercado Libre, Didi, and hundreds of other LatAm businesses.

- **Founded:** 2018
- **Headquarters:** San Francisco, California, USA (operations in Cali, Bogotá, Mexico City, Belo Horizonte)
- **Founders:** Daniel Bilbao (CEO & Co-founder), David Cuadrado (CTO & Co-founder), Maite Muniz Telleria (Chief Product Officer & Co-founder), Cesar Pino (Co-founder)
- **Team size:** ~220 employees
- **Products:** Digital Identity Validation, TruChecks, TruConnect / Customer Engagement, ZapSign
- **Notable:** Y Combinator W19 graduate., Raised $15M Series A led by Propel in 2022., Crossed 400 active enterprise customers across 9 LatAm countries.

## Products & services

- **Digital Identity Validation** — Facial recognition, document OCR, and contact validation in a single onboarding flow.
- **TruChecks** — Criminal, judicial, police, and credit background checks aggregated across LatAm jurisdictions.
- **TruConnect / Customer Engagement** — WhatsApp-first chatbot platform with AI for sales, support, and verification.
- **ZapSign** — Electronic signature product for contracts and documents.

## Achievements

- Y Combinator W19 graduate.
- Raised $15M Series A led by Propel in 2022.
- Crossed 400 active enterprise customers across 9 LatAm countries.
- Acquired ZapSign to expand into e-signature.

## Latest updates

- **2022-04** — Closed $15M Series A led by Propel Venture Partners.
- **2021** — Launched TruConnect, the WhatsApp-native verification product.

## Links

- Website: https://truora.com
- LinkedIn: https://www.linkedin.com/company/truora
- Twitter/X: https://twitter.com/truora
- GitHub: https://github.com/truora
- YouTube: https://www.youtube.com/@truora
- Instagram: https://www.instagram.com/truora/
- Facebook: https://www.facebook.com/truora/

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Profile page: https://yespress.io/truora-inc
Published by YesPress — https://yespress.io
Last updated: 2026-05-23